Elizabeth Feliciano
Riverview,FL
Summary
Detail-oriented and customer-focused security professional with 2+ years of experience in asset protection and customer service roles. Proficient in CCTV monitoring, cash handling, and sales. Possess strong communication and organizational skills. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
7
7
years of professional experience
1
1
Certification
Work History
Asset Protection Investigator
Walmart
Palmetto, FL
11.2024 - 11.2025
- Conducted detailed investigations into theft and fraud incidents, ensuring timely resolution of cases.
- Collaborated with law enforcement to gather evidence and support criminal prosecutions.
- Analyzed surveillance footage to identify suspicious behavior and prevent loss.
- Developed and implemented security protocols, enhancing asset protection measures across locations.
Student Support
Manatee School for the Arts
Palmetto, FL
04.2024 - 11.2024
- Created a safe space for students to express their concerns or fears through active listening and empathy. Monitoring hallways and bathroom whether it be walking around the campus or watch via CCTV. Cultivated strong relationships with students built on trust, respect, empathy, and understanding.
Asset Protection Associate
Walmart
Bradenton, FL
05.2022 - 07.2023
- Help prevent and combat instances of theft, fraud, and vandalism to protect the company's bottom line. Help ensure a safe and positive shopping experience for customers at all points. Closely monitor CCTV transmission to spot and quickly respond to any signs of criminal activity. Investigate possible product theft by both customers and personnel.
AP Customer Host
Walmart
Bradenton, FL
02.2021 - 05.2022
- Serves as a potential deterrent to criminal activity by maintaining a highly visible presence at the entrance, observing customer and associate behavior, deactivating security tags, checking receipts for large un-bagged high-value items, resolving alarm activations, and thanking customers as they exit the store.
Cashier
Walmart
Bradenton, FL
11.2019 - 02.2021
- Scan items, explain a price, bag items properly, count cash back, and keep your area clean. Scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers.
Sales Associate
Charlotte Russe
Ellenton, FL
11.2018 - 01.2019
- Working the cash register, making sales, cleaning up the mess, restocking/folding clothes, etc.
Cashier
Detwiler's Farmers Market
Palmetto, FL
07.2018 - 10.2018
- Welcoming customers, answering there questions, helping them locate items, providing advice or recommendations. Operating scanners, scales, cash registers, and other electronics.
Education
High School Diploma - undefined
Palmetto Highschool
Palmetto, FL05.2019
Skills
Customer service
Retail sales
Cash handling
Cash register
Sales
Security
English
Spanish
Communication skills
Computer skills
Filing
Organizational skills
Time management
Phone etiquette
Microsoft Word
CCTV
Surveillance
Loss Prevention
Writing Skills
Certification
Driver's License
Timeline
Asset Protection Investigator
Walmart
11.2024 - 11.2025
Student Support
Manatee School for the Arts
04.2024 - 11.2024
Asset Protection Associate
Walmart
05.2022 - 07.2023
AP Customer Host
Walmart
02.2021 - 05.2022
Cashier
Walmart
11.2019 - 02.2021
Sales Associate
Charlotte Russe
11.2018 - 01.2019
Cashier
Detwiler's Farmers Market
07.2018 - 10.2018
High School Diploma - undefined
Palmetto Highschool