Elizabeth Felix
Mesa,AZ
Summary
Dedicated Childcare Professional with over 3 years of experience in diverse childcare roles. Expertise in fostering safe, nurturing environments and collaborating with families. Proven skills in teamwork, time management, and organizational abilities in fast-paced settings. Certified in CPR, First Aid, Food Handling, and holds a Fingerprint Clearance Card.
Overview
2
2
Languages
1
1
Certification
12
12
years of professional experience
Work History
Cook
Busy Bee Daycare
Chandler , AZ
09.2023 - 08.2026
- Prepared nutritious meals following dietary guidelines for young children.
- Assisted in meal planning based on seasonal availability of ingredients.
- Facilitated mealtime engagement with children, fostering positive attitudes towards healthy eating.
- Ensured food items were properly wrapped and labeled with dates to maintain safety and freshness.
- Used standardized recipes and other instructions to prepare food.
- Maintained cleanliness and organization in the kitchen area.
- Managed inventory of food supplies, ensuring timely and accurate orders.
- Established and enforced safety protocols for food handling and preparation, ensuring compliance and reducing risk.
- Enforced proper sanitation practices to prevent spoiling or contamination of food.
Lead Teacher
Busy bees Provences
Chandler, Arizona
09.2023 - 08.2026
- Implemented curriculum standards aligned with early childhood education best practices.
- Led classroom activities and developed engaging lesson plans for diverse learners.
- Trained and mentored new teachers to enhance instructional practices and classroom management.
- Worked with teachers to design interactive lessons and increase student success.
- Collaborated with parents to support children's educational and emotional development.
- Communicated effectively with parents about children's progress and needs.
- Implemented safety protocols to protect children during activities and outings.
Server
Crown Egg
Chandler, AZ
11.2020 - 02.2022
- Provided exceptional service to a high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to enhance customer experience and drive sales.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Built rapport with guests to foster repeat business through exceptional customer service.
- Promoted desserts, appetizers, and specialty drinks to increase customer engagement and boost sales.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees on restaurant procedures and plating techniques.
- Maintained polite and professional demeanor with patrons to encourage inquiries and order placements.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Addressed complaints to kitchen staff and served replacement items.
Server /Cashier Specialist
Mickey’s Hot Dogs
Mesa, AZ
10.2019 - 09.2020
- Processed payments promptly for customers to exceed productivity standards.
- Supported fellow cashiers in resolving technical and service issues, ensuring team efficiency and high customer satisfaction.
- Collaborated with front-end staff to enhance customer experience.
- Trained new team members in cash register operation, stock procedures and customer services.
- Explored roles across departments to gain operational insights, facilitating coverage and maintaining store functionality. of other departments to provide coverage and keep store operational.
Server Manager
Pedritos Mexican Food
Mesa, AZ
05.2016 - 08.2018
- Verified staff schedules to ensure adequate shift coverage.
- Motivated staff through acknowledgment of hard work and achievements.
- Established standards for personnel performance and customer service.
- Trained front-of-house staff on policies, guest service techniques, and communication skills to enhance overall dining experience.
- Oversaw food preparation and safety protocols to comply with federal, state and local regulatory guidelines regarding food service.
- Assisted with food and beverage service during peak hours to improve customer satisfaction. to deliver food and beverages to tables during high-volume periods.
Car Wash
Campos car wash
Mesa, AZ
02.2015 - 05.2016
- Greeted customers and provided service options and pricing, which enhanced customer awareness of promotions and membership benefits.
- Washed vehicle exteriors thoroughly at car wash, ensuring a spotless finish., detailed interior and applied external sealant or polish.
- Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.
- Cleaned wheels and tires meticulously to maintain vehicle aesthetics and safety., hub caps, and wheel covers to prevent deterioration and maintain vehicle appearance.
- Managed supply inventory and ensured proper operation of cleaning equipment and machinery to support efficient service delivery.
Education
High School Diploma -
East Valley Academy
Mesa, AZ05-2016
Skills
- Food Safety Compliance
- Food handling training
- Food Safety Training
- Customer Service
- Problem Resolution
- Communication skills
- Effective communication
- Team Training
- Attention to Detail
- Efficient under pressure
- Customer Communication
- Bilingual communication
- Fluent communication
- Problem solving
- Emergency Preparedness
- Sales Techniques
- Customer upselling
- Stocking and Replenishing
- Team collaboration
- Strong work ethic
- Verbal communication
- Early childhood certification
- CPR certification
Languages
English
Professional
Spanish
Professional
Certification
- Designated safe lead
Timeline
Cook
Busy Bee Daycare
09.2023 - 08.2026
Lead Teacher
Busy bees Provences
09.2023 - 08.2026
Server
Crown Egg
11.2020 - 02.2022
Server /Cashier Specialist
Mickey’s Hot Dogs
10.2019 - 09.2020
Server Manager
Pedritos Mexican Food
05.2016 - 08.2018
Car Wash
Campos car wash
02.2015 - 05.2016
High School Diploma -
East Valley Academy