Elizabeth Ferrales
Summary
Dedicated Administrative Sergeant offering over 12 years of law enforcement experience. Performing complex and highly responsible planning and supervisory duties associated with crime prevention and law enforcement activities. Adept at processing major crime scenes involving serious assaults and homicides. Organized and dependable candidate successful at managing multiple priorities with a focus on the community and the overall department in mind. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrative Sergeant
Carlsbad Police Department
07.2011 - Current
- Responding to felony investigations in accordance with New Mexico State Statues and city ordinances as a patrol officer, detective, patrol sergeant, detective sergeant, and now as an administrative sergeant.
- Conducting various interviews with the public and completed formal criminal complaints and search warrants in accordance with New Mexico State Statues and city ordinances
- Coordinating with city employees and various law enforcement agencies to handle hazardous situations such as setting up crime scene barriers for felonious investigations, coordinating with various state, county, and medical entities for protection of crime scenes and public medical health.
- Improved office efficiency by streamlining administrative processes and implementing time-saving procedures from computer systems, payroll, and patrol/investigation procedures.
- Coordinated staff schedules, reducing overtime costs and maintaining optimal staffing levels for daily operations.
- Conducted performance evaluations for subordinate officers, providing constructive feedback to enhance professional growth.
- Facilitated the resolution of internal conflicts through mediation and proactive communication strategies.
- Enhanced communication between departments by organizing regular meetings and distributing comprehensive meeting minutes.
- Served as a liaison between command staff and subordinates, fostering positive relationships through clear communication channels.
- Prepared detailed legal documents and reports in adherence administrative processes such as "Red Flag" laws and destruction orders.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Developed and implemented organizational systems to streamline daily operations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Trained team members on various computer systems to support daily operations and efficiency.
Cook
Pullaro's Italian Restaurant
07.2003 - 06.2010
- Cleans the restaurant
- Cooks meals
- Serves customers meals.
Mentor
New Mexico State University: Student Support Services
08.2009 - 12.2009
- Advised clients in matters of academic, financial, personal problems
- Authored weekly report writing of sessions
- Referred to various on campus programs
- Maintained confidential files.
Undergraduate Researcher
HHMI- NMSU Undergraduate Research
10.2006 - 05.2009
- Logistical planned psychological studies
- Data collection and SPSS analysis
- Supervised research assistants during the summer of 2008
- Budgeted and ordered lab supplies.
Secretary
Counseling School Psychology Center for Training and Research
08.2007 - 05.2008
- Coordinated appointments
- Assisted with Windows Movie Maker, web cameras, recording equipment, and Microsoft programs
- Created an office manual and office documents
- Assisted in the training of new employees.
Education
Master of Science - Clinical Mental Health Counseling
Capella University
Minneapolis, MN12.2027
Masters of Public Administration with a concentration in Government -
DeVry University: Keller Graduate School of Management
Grover Down, IL04.2013
Bachelor of Arts in Psychology - Research Psychology
New Mexico State University
Las Cruces, NM12.2009
Bachelor of Criminal Justice with a Minor in Forensic Science - Criminal Justice
New Mexico State University
Las Cruces, NM12.2009
Skills
- Document Preparation and Office Management
- Laws and ordinances, crime prevention, search and seizure, and crime prevention
- Budget Management and Administration
- Performance Appraisals
- Media Relations
- Crisis Management and Complex problem-solving abilities
- Critical thinking ability and Conflict de-escalation
- Community policing
- Time management abilities and Task Prioritization
- Adaptability, Flexibility, Reliability, Self Motivation, and Goal Setting
- Decision-Making and Problem-solving aptitude
- Teamwork and Collaboration, and Workload balancing
Accomplishments
- New Mexico State University Crimson Scholar January 2006 – 2009
- Member of the National Society of Collegiate Scholars September 2006- 2009
- Graduated New Mexico State University: Howard Hughes Biomedical Program (HHMI) with departmental honors in Psychology May 2009
References
Available upon Request
Certification
- 1st Line Supervisor Training Feb. 2020
- FBI Leadership Training Fall 2022
- Public Information Officer Training Spring 2024
Timeline
Administrative Sergeant
Carlsbad Police Department
07.2011 - Current
Mentor
New Mexico State University: Student Support Services
08.2009 - 12.2009
Secretary
Counseling School Psychology Center for Training and Research
08.2007 - 05.2008
Undergraduate Researcher
HHMI- NMSU Undergraduate Research
10.2006 - 05.2009
Cook
Pullaro's Italian Restaurant
07.2003 - 06.2010
Master of Science - Clinical Mental Health Counseling
Capella University
Masters of Public Administration with a concentration in Government -
DeVry University: Keller Graduate School of Management
Bachelor of Arts in Psychology - Research Psychology
New Mexico State University
Bachelor of Criminal Justice with a Minor in Forensic Science - Criminal Justice
New Mexico State University
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