Elizabeth Figueroa
The Bronx,NY
Summary
Focused Compliance Officer bringing 16 years of expertise in regulatory compliance, audit procedures, project oversight and risk management. Excellent history of delivering effective leadership and training to support staff development. Driven and strategic with an aptitude for program management. Advanced knowledge of audit methodologies, functions and compliance teams.
Overview
19
19
years of professional experience
Work History
HR Compliance Specialist
Rising Ground
Yonkers, NY
06.2022 - 09.2023
- Created and managed action plans to mitigate audit discoveries and compliance concerns.
- Collected and reviewed data to identify potential compliance issues requiring further review.
- Used proprietary systems to process applications, filings and registrations.
- Monitored compliance risk controls to identify deviations and offer recommendations.
- Stayed abreast of applicable laws and state or federal regulation to report violations.
- Supported internal and external auditing teams conducting impartial compliance reviews.
- Followed up with licensees to verify adherence to requirements.
- Conducted audits to ensure compliance with applicable laws and regulations.
- Planned and executed compliance audits to check company policies, procedures and controls.
- Completed day-to-day duties accurately and efficiently.
DMV Clerk
Respect Auto Group- KIA
Yonkers, NY
09.2021 - 11.2021
- Inspected paperwork to ensure it was properly filled out prior to processing.
- Evaluated applications and assessment results to determine eligibility and acceptance.
- Verified document authenticity to process license application.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Investigated past and current licensees to perform record checks.
- Ensured compliance with federal and state laws governing motor vehicle regulations and licensing requirements.
- Issued temporary permits when required until permanent documentation could be issued.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Determined eligibility for certain types of services based on state guidelines.
- Verified accuracy of information on documents submitted by customers.
- Performed data entry tasks including entering customer information into the computer system.
HR Compliance Manager
Elite Investigations Ltd.
Yonkers, NY
02.2005 - 03.2020
- Conducted extensive research to support regulatory findings and control weaknesses.
- Established internal controls and processes to support compliance through project management and engagement of key stakeholders.
- Used proprietary systems to process applications, filings and registrations.
- Monitored compliance risk controls to identify deviations and offer recommendations.
- Monitored changes in relevant legislation to ensure that the organization is compliant with all legal requirements.
- Verified documentation against compliance standards and communicated deficiencies to resolve issues.
- Participated in meetings with management teams to discuss new initiatives designed to improve compliance standards throughout the organization.
- Assisted in developing strategies for addressing identified risks in order to reduce liability exposure.
- Analyzed data from surveys conducted among staff members concerning Human Resources compliance issues.
- Supported internal and external auditing teams conducting impartial compliance reviews.
- Conducted audits to ensure compliance with applicable laws and regulations.
- Established working relationships with regulatory agencies.
- Maintained compliance frameworks, policies and documentation to support audits.
Education
Associate of Science - Medical Administration
Monroe College
The Bronx, NY04-2015
Skills
- Risk Management
- Internal Controls
- Risk Management Strategies
- Compliance Reviews
- Marketing Understanding
- Document Review
- Internal Audits
- Reporting Requirements
- Data Verification
- Data Analysis
Timeline
HR Compliance Specialist
Rising Ground
06.2022 - 09.2023
DMV Clerk
Respect Auto Group- KIA
09.2021 - 11.2021
HR Compliance Manager
Elite Investigations Ltd.
02.2005 - 03.2020
Associate of Science - Medical Administration
Monroe College
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