Elizabeth Flores
Dubuque,IA
Summary
Experienced Consumer Lending Consultant, adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.
Overview
4
4
years of professional experience
Work History
Consumer Lending Consultant
Dupaco Community Credit Union
06.2021 - Current
- Increased loan approval rates by implementing efficient underwriting procedures and thorough risk assessment.
- Contributed to the growth of the consumer lending portfolio through proactive cross-selling strategies and targeted marketing efforts.
- Reduced delinquency rates with diligent monitoring of credit risks and timely intervention for potential problem accounts.
- Enhanced customer satisfaction by providing tailored financial solutions, prompt approvals, and personalized service.
- Streamlined loan processing workflows, expediting turnaround times for applications and disbursements.
- Maintained compliance with regulatory requirements, ensuring adherence to policies and guidelines in all lending activities.
Consumer Loan Processor
Dupaco Community Credit Union
11.2019 - 06.2021
- Enhanced loan processing efficiency by streamlining documentation and application procedures.
- Reduced loan processing time with effective communication between departments and clients.
- Improved customer satisfaction by providing timely updates on loan applications and addressing concerns promptly.
- Maintained accuracy in data entry, ensuring error-free loan applications for faster approvals.
Education
Bachelor of Science - Business Administration
Emmaus Bible College
Dubuque, IA05.2017
Skills
- Decision Making
- Documentation Review
- Time Management
- Attention to Detail
- Organizational Skills
- Bilingual in [Spanish]
- Loan Origination
- Credit Scoring
- NMLS Registration
- Loan Underwriting Level 1 and 2
- Proficient in [LOS SYNC]
Timeline
Consumer Lending Consultant
Dupaco Community Credit Union
06.2021 - Current
Consumer Loan Processor
Dupaco Community Credit Union
11.2019 - 06.2021
Bachelor of Science - Business Administration
Emmaus Bible College
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