Elizabeth Flores
Henderson,NV
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Associate/Restaurant Server
In-N-Out Burger
Las Vegas, NV
11.2020 - Current
- Delivered exceptional guest service with friendly and helpful attitude.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Operated cash registers to process customer payments and provided change when necessary.
- Assisted other team members in completing tasks as needed.
- Maintained a clean work area throughout the shift by wiping down counters, sanitizing surfaces, sweeping floors, and emptying trash receptacles.
- Collected money, made change and counted out register at end of shift.
- Communicated clearly with kitchen staff regarding order specifics.
Service Cashier/BDC Representative
Findlay Honda
Las Vegas, NV
07.2020 - 11.2020
- Balanced the daily cash drawer by counting cash, checks, and credit card transactions.
- Greeted customers and answered questions about products, services, and policies.
- Answered customers' questions and provided information on store procedures or policies.
- Assisted customers with scheduling appointments for service, maintenance, repairs, and other needs.
- Followed required scripts and guidelines for inbound and outbound sales calls.
Cashier/Customer Service Representative
The Home Depot Inc
Las Vegas, NV
03.2019 - 05.2020
- Collected payments and provided accurate change.
- Processed refunds for worn, damaged and broken merchandise.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered phone calls to assist customers with questions and orders.
- Verified that all returned items were in original condition and included proper packaging and accessories.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Managed customer inquiries via phone, email, chat. regarding returns and exchanges.
Education
High School Diploma -
Green Valley High School
Henderson, NV04-2020
Some College (No Degree) -
College of Southern Nevada
Las Vegas, NVSkills
- Food Prep
- Financial Transactions
- Food Safety
- Customer Service
- Problem-Solving
- Clear Communication
- Guest Service
- Menu Memorization
- Attention to Detail
Certification
- Food Handlers Card
- Alcohol Awareness Card
- Drivers License
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
ASL
Elementary
Timeline
Restaurant Associate/Restaurant Server
In-N-Out Burger
11.2020 - Current
Service Cashier/BDC Representative
Findlay Honda
07.2020 - 11.2020
Cashier/Customer Service Representative
The Home Depot Inc
03.2019 - 05.2020
High School Diploma -
Green Valley High School
Some College (No Degree) -
College of Southern Nevada
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