Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elizabeth Fombona

Los Angeles,California

Summary

Hard-working with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Highly motivated with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

1
1
year of professional experience

Work History

Supervisor

Pedalheads
05.2022 - 08.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.

Sales Associate

T-Mobile
09.2021 - 05.2022
  • Helped customers locate products and checked store systems for merchandise at other sites.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Maintained up-to-date knowledge of store sales, payment policies, and security standards.
  • Developed strong rapport with customers and created a positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.

Education

Political Communication

University of Southern California
Los Angeles, CA
05.2027

Skills

  • Report Exceptions
  • Player Engagement
  • Social Justice
  • Business Administration
  • Civil Law
  • Complex Problem-Solving
  • Leadership
  • Training and Development
  • Motivating Performers
  • Supervising Employees
  • Customer Service Excellence
  • Communications Strategies

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Supervisor

Pedalheads
05.2022 - 08.2022

Sales Associate

T-Mobile
09.2021 - 05.2022

Political Communication

University of Southern California

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Elizabeth Fombona