Elizabeth Fortner
Bakersville,NC
Summary
Experienced ER Technician skilled in administering patient care and collaborating with multidisciplinary teams to enhance workflow efficiency. Recognized for attention to detail and adaptability, contributing to improved patient outcomes and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
ER Technician
Blue Ridge Regional Hospital
Spruce Pine, NC
05.2020 - 10.2025
- Administered patient care in high-pressure emergency situations, ensuring rapid response and treatment.
- Collaborated with multidisciplinary teams to streamline patient intake and triage processes.
- Monitored vital signs and documented changes in patient conditions consistently and accurately.
- Assisted in emergency procedures, maintaining a sterile environment and adhering to safety protocols.
- Trained new staff on emergency response protocols, enhancing overall team efficiency and preparedness.
- Implemented best practices for inventory management of medical supplies, reducing waste and improving availability.
- Evaluated and improved workflow processes to enhance patient care delivery in the ER setting.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Quickly responded to codes and cardiac monitor alarms.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
- Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Attended regular training sessions to stay current on best practices within emergency medicine field.
- Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Provided emotional support to patients and families during challenging moments, fostering trust and open communication with healthcare providers.
- Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
- Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
- Assisted medical professionals with diagnostic procedures, contributing to accurate diagnoses and appropriate treatment plans.
- Streamlined communication between medical staff, enhancing collaboration and improving patient outcomes.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Assisted in preparation and maintenance of patient charts, documenting all care given.
CNA
Mission Hospital Regional Medical Center
Asheville, NC
06.2017 - 02.2020
- Collaborated with interdisciplinary teams to create effective care plans for patients.
- Assisted patients with daily living activities, enhancing independence and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Delivered compassionate patient care and support to ensure comfort and safety.
- Maintained accurate patient records, ensuring compliance with health regulations.
- Educated patients and families on health management and wellness practices.
- Trained new CNAs in procedures and protocols, fostering a supportive team environment.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Education
Mayland Community College
Spruce Pine, NCETSU
Johnson City, TNSkills
- Patient transport
- Cardiopulmonary resuscitation
- Vital signs monitoring
- Orthopedic splinting
- Pediatric care
- Oxygen therapy
- Measuring and monitoring vitals
- Basic patient care
- Collecting medical samples
- Phlebotomy procedures
- Cardiac monitoring
- Wound care
- Information documentation
- 12-lead EKG monitoring
- Sanitizing procedures
- Patient registration
- Venipuncture
- Orthopedic fitting
- Mental health care
- Taking and tracking vital signs
- Wound cleaning
- ER support
- Medical sample collection
- Certified in CPR/AED
- Direct patient care
- Room preparation
- Problem-solving abilities
- Multitasking
- Organizational skills
- Orthopedic splint application
Certification
- Certified EMT-B
- Certified CNA
Timeline
ER Technician
Blue Ridge Regional Hospital
05.2020 - 10.2025
CNA
Mission Hospital Regional Medical Center
06.2017 - 02.2020
Mayland Community College
ETSU