Elizabeth Fountain
Scotts
Summary
Dynamic public safety professional with extensive experience. Proven expertise in report writing and conflict resolution, adept at conducting thorough investigations and responding to emergencies. Recognized for strong communication skills and situational awareness, ensuring community safety and compliance with regulations. In addition to public safety experience, technical problem-solving skills, mechanical manufacturing skills, and maintenance skills are also proven. Looking to utilize these skill sets in a second career.
Overview
18
18
years of professional experience
Work History
Public Safety Officer
Kalamazoo Department of Public Safety
Kalamazoo
01.2013 - 01.2023
- Responded in a timely and efficient manner to 911 emergent/non-emergent calls
- Enforced local, state and federal laws to ensure community safety
- Conducted criminal investigations
- Wrote detailed reports of investigations and patrol activities
- Operated a law enforcement vehicle and/or fire apparatus under emergency conditions
- Responded to medical calls of services and provided first aid, CPR and other life-saving measures
911 Telecommunications Operator
Kalamazoo Department of Public Safety
Kalamazoo
01.2012 - 01.2013
- Answered 911 emergent/non-emergent community calls, and dispatched emergency units.
- Operated telephone switchboard and routed calls to correct destination.
Instructor
Michigan State Police Academy
06.2011 - 06.2012
- Instructed recruits to meet MCOLES standards for defensive tactics, patrol tactics, and water safety.
- Observed and evaluated student performance and development and provided appropriate feedback on work.
Motor Carrier Officer/Commercial Vehicle Enforcement Officer
Michigan State Police
Coldwater
06.2005 - 06.2012
- Organized paperwork related to shipments such as manifests, bills of lading.
- Performed regular inspections of trucks and trailers to ensure compliance with safety regulations.
- Coordinated with dispatchers regarding routes and traffic conditions.
- Responded quickly to emergency situations while on the road.
- Carried out weight enforcement regulations in compliance with the state of Michigan for CMVs.
Education
Bachelor of Science - Criminal Justine Major, Law Enforcement Minor
Lake Superior State University
Saulte Ste. Marie, MI05.2003
Skills
- Report writing
- Communication skills
- Situational awareness
- Background in law enforcement
- Conflict resolution
- Organization
- Computer skills
- Analytical and critical thinking
Professional Memberships Certificates
- Michigan Commission of Law Enforcement Standards (MCOLES) Certification
- Firefighter I
- Firefighter II
- Fraternal Order of Police (FOP) Member
- Medical First Responder (MFR) Certificate
- Engine Operator (EO) Certificate
Leadership Experience
Field Training Officer (FTO), Kalamazoo Department of Public Safety
Timeline
Public Safety Officer
Kalamazoo Department of Public Safety
01.2013 - 01.2023
911 Telecommunications Operator
Kalamazoo Department of Public Safety
01.2012 - 01.2013
Instructor
Michigan State Police Academy
06.2011 - 06.2012
Motor Carrier Officer/Commercial Vehicle Enforcement Officer
Michigan State Police
06.2005 - 06.2012
Bachelor of Science - Criminal Justine Major, Law Enforcement Minor
Lake Superior State University
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