MAY PRITCHARD
Harrisburg,PA
Summary
Communicative Public Safety Officer gifted at empowering, guiding and influencing others to maintain law and order. Excellent problem-solving and multitasking abilities. Highly dedicated individual exhibiting the highest degree of professionalism. Reliable Public Safety Officer with 15 -year background in criminal Investigation roles. Officially licensed to carry and operate firearms. Adept at performing all assigned duties. Reliable and attentive with sound judgment and reasoned thinking in dynamic and high-pressure situations.
Overview
19
19
years of professional experience
Work History
Public Safety Officer
Dauphin County Public Safety
Harrisburg, PA
12.2023 - Current
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
- Patrolled assigned areas on foot, horseback or by vehicle.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
- Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
- Prevented property damage by identifying potential hazards during routine inspections of residential areas and commercial establishments.
- Prepared reports on public safety activities and initiatives, contributing to decision-making processes for resource allocation and strategic planning.
- Managed traffic flow during special events or road closures, ensuring minimal disruption to motorists while prioritizing pedestrian safety.
- Applied principles of law enforcement and fire protection.
- Conducted comprehensive risk assessments for events and facilities, implementing appropriate security measures to ensure public safety.
- Safely used firearms and other modern medical and police equipment.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
Armed Security Officer
OPS Security Group
Middletown, PA
11.2022 - Current
- Armed Security Officer at 193rd PA Air National Guard Base with a PA Act 235 Card
- 100% ID Check of badges verifying authorization of personnel prior to allowing entry onto the base
- 100% ID Check of vendors to include searching their vehicles and their person to include checking all vehicles for possible weapons and making sure nothing is being smuggled into the base
- Conduct security checks of base buildings and hangers for unauthorized personnel
- Also checking to ensure the areas are secured
- Conduct perimeter checks of the base to ensure there are no breaches with the fence and gated areas
- Conduct random vehicle inspections (Rivick) of a select number of vehicles entering the inbound gate on a daily basis as designated by the Flight Chief during the morning Guard Mount Briefings
- Conduct random vehicle inspections (Rivick) of a select number of vehicles departing the outbound gate on a daily basis as designated by the Flight Chief during the morning Guard Mount Briefings.
Senior Security Assistant Shift Manager
Penn National Gaming, Hollywood Casino
Grantville, PA
09.2021 - 11.2022
- Conducts Pre-Shift briefings of any and all information pertaining to Officer Duties
- Reviews Post Assignments for the shift
- Ensure all Officers have required items before departing Pre-Shift
- Pen, Notebook, Door Sheet, Radio, etc… Be the first on the floor when situations dictate
- Ensure all Officers are where they are supposed to be and doing what they are supposed to be doing
- Including Officers taking their Breaks as scheduled
- Pits checked, Racing and Paddack door checks, looking for unusual situations in their zone, Carding, interacting with guests, not grouping, etc… Collect Radio Numbers
- Monitor Lost & Found
- Respond to Calls for Service, (handling intoxicated individuals, and medical calls.) Complete all Incident Reports (enter Executive Brief at the earliest convenience)
- Continually monitor the Safety and Welfare of the Employees, Guests, and Property
- Responsible for maintaining and securing of funds daily up to an in excess of $500,000
- Trains new security personnel and administers tests to newly trained security personnel
- Other Duties as assigned.
Lead Security Officer
06.2021 - 09.2021
- Be prepared to Pre-Shift any and all information pertaining to Officer Duties
- Review Post Assignments for the shift
- Lead Pre-Shift (Unless Supervisor/Manager had important information)
- Ensure all Officers have required items before departing Pre-Shift
- Pen, Notebook, Door Sheet, Radio, etc.… Be the first on the floor when situations dictate
- Ensure all Officers are where they are supposed to be and doing what they are supposed to be doing
- Including Officers taking their Breaks as scheduled
- Pits checked, Racing and Paddock door checks, looking for unusual situations in their zone, Carding, interacting with guests, not grouping, etc.… Collect Radio Numbers
- Monitor Lost & Found Logs
- Respond to Calls for Service
- Complete all Incident Reports (enter Executive Brief at the earliest convenience)
- Continually monitor the Safety and Welfare of the Employees, Guests, and Property
- Trains new security personnel and administers tests to newly trained security personnel
- Other Duties as assigned.
PAROLE AGENT I
Pennsylvania Department of Probation and Parole
Harrisburg, PA
03.2020 - 03.2021
- Help parolees and probationers to improve and understand themselves by using a variety of techniques to help individuals resolve any problems that hinder their adequate adjustment to society
- Refers parolees and probationers to other agencies for specialized therapy in order to assist them in dealing with problems that need special attention
- These areas of specialization may deal with jobs, drugs, alcohol, sexual and mental health problems
- Participates in court proceedings providing testimony on the adjustment of parolees and probationers, answering other questions relating to supervision of parolees and probationers, or providing information concerning Agency policy and procedures so that the court can make a decision pertaining to the probationer or parolee
- Court cases may involve such matters as revocations of probation/parole for technical violations or new criminal charges
- Makes requests that the court place special conditions on a probationer or parolee
- Participates in Board hearings by presenting evidence, testifying, making arrangements for witnesses, and performing related work in order to facilitate the incarceration of a parolee or support continuation of a parolee on parole
- Conducts investigations by interviewing parolees and probationers and others in order to obtain relevant facts necessary to carry out the purpose of the investigation
- Types of investigations are Pre-parole, Pre-sentence, Pardon Board, New Criminal Arrest, Technical Parole Violation, and Special Investigations (for other states/districts, etc.) Talks to prospective employers about the importance of hiring parolees and probationers to seek work using their own efforts
- Monitors parolees' and probationers' conduct and activities by contacting them at home and at work
- Makes contacts with individuals who come in contact with the parolees and probationers
- The number of contacts required varies with the level of supervision
- Conducts interviews with parolees and probationers assigned to other agents in their absence when required
- Conducts curfew checks on parolees and probationers in compliance with special conditions of parole including evenings and weekends
- Obtains urine samples from parolees and probationers on a random basis monthly to determine any illegal drug or alcohol use
- Transports offenders to a CCC or Contract Facility as needed
- Performs other related duties as required.
CRIMINAL TAX INVESTIGATOR II
Pennsylvania Department of Revenue, Office of Criminal Tax Investigation
Harrisburg, PA
08.2005 - 03.2020
- Contribute critical thinking and analytical skills toward coordinating complex tax evasion investigations
- Collaboratively work with the Prosecuting Attorney with trial preparation and serve as Commonwealth witness
- Apply solid leadership abilities toward managing, mentoring, and motivating a team of investigators in conducting major investigations to uncover evidence and gather information regarding criminal tax violations
- Successfully manage the investigative hours in gathering evidence, analyzing the evidence, identifying the criminal tax violations, and providing guidance to additional investigators
- Interrogate third parties to obtain testimony and information pertinent to the investigation
- Identify and develop complex tax cases as well as working with outside agencies in joint investigations
- Actively support the department in critical decision-making and planning initiatives by efficiently compiling and producing detailed reports of investigations
- Participated in joint investigations with Pennsylvania State Police, Vehicle Fraud Investigation Unit, Lancaster Barracks, Lancaster, PA involving dealerships and identity theft cases
- Participated in typing of various search warrants executed by PSP involving various bank accounts dealing with dealerships involved in activities of tax evasion and money laundering
- Analyzing various bank accounts and creating spreadsheets revealing how the money is being laundered.
Education
MASTERS DEGREE, CRIMINAL JUSTICE -
Everest University - Online
Tampa, FL10.2012
BACHELORS DEGREE, CRIMINAL JUSTICE -
Everest University - Online
Tampa, FL10.2008
ASSOCIATES DEGREE, CRIMINAL JUSTICE -
Florida Metropolitan University - Online
Tampa, FL01.2006
Skills
- De-escalation Strategies
- First Aid Certified
- Report Preparation
- Emergency Response
- Fire prevention
- Physical Fitness
- Conflict de-escalation
- Surveillance techniques
- Healthy and fit
- Safety Regulations
- Integrity and ethics
- Firearms knowledge
- Security management
- Crime Prevention
- Knowledge of city ordinances
- Traffic Control
- Physically Fit
- Critical Thinking
- Protecting People and Property
- Ground Patrol
- Suspicious Activity Monitoring
- Surveillance
- Report Writing
- First Aid
- Individual Surveillance
- Officer Training
- Investigative Reports
- Search and seizure procedures
- Witness interviewing
- Municipal Codes
- Community-Oriented Policing
- Property Confiscating
- Witness interviews
- Police reports
- Search and Seizure Laws
- Evidence Preservation
- Case report writing
- Criminal Investigation
- Criminal Investigations
- Interrogation Techniques
- Serving court documents
- Prisoner Transport
- Domestic Violence Prevention
- Law Enforcement Information Databases
- Warrant procedures
- Civil processes
- Summons and Subpoena Serving
- Civil and criminal law expertise
- Background Investigations
- Court Proceedings
- Crime investigation
- Crime Scene Processing
- Courthouse security
- Undercover Investigations
- Court Testimony
Accomplishments
- Florida Metropolitan University Dean's List 2004 to 2006
- Everest University Dean's List 2006 to 2012
Training
- Pennsylvania Parole Board - Certification of Completion - Basic Training Academy BTA Class 2003, 8/2020
- Pennsylvania State Police Lethal Weapons Training Program - HACC, Harrisburg, PA, 3/2020
- Pennsylvania State Police Vehicle Fraud Investigator's Basic Training - PennDOT, Harrisburg, PA, 4/2019
- Pennsylvania State Police CC-Interview and Interrogation - PSP Academy, Hershey, PA, 3/2019
- Pennsylvania Gang Investigators Association Training Seminar, 4/2018
- Hidden Compartments and Drug Stashes in Residences, Businesses, Streets - Homefront Protective Group, 12/2017
- Money Laundering - Northeast Counterdrug Training Center (NCTC), 3/2017
- Armed Suspect Recognition Firearm Seizure Class - Homefront Protective Group, 10/2016
- Advanced Social Media Investigations Course - Homefront Protective Group, 05/2016
- HAAC Part-Time Police Academy (partial training), 1/2013-5/2013
- Interview & Interrogations - Northeast Counterdrug Training Center (NCTC), 8/2014
- The Reid Technique of Interviewing & Interrogation - John E. Reid & Associates Inc., 7/2013
- Understanding the Sovereign Citizen - PSP Academy, Hershey, PA, 3/2013
- Identifying Deceptive Behavior - Northeast Counterdrug Training Center (NCTC), 2/2013
- Court Room Testimony - Northeast Counterdrug Training Center (NCTC), 9/2012
- Mortgage and Real Estate Fraud Investigations-Department of Banking, 9/2006
- MAGLOCLEN - Fundamental of Conspiracy & Financial Investigations-National Drug Intelligence Center, 5/2006
- Financial Forensic Techniques Training Program-Federal Law Enforcement Training Center, Department of Homeland Security, 7/2006
- White Collar Crime, Elderly Fraud, Identity Theft, Money Laundering, Disaster Fraud - National White Collar Crime Center, 12/2005
- Introductory Training-Sales and Use Tax-Department of Revenue, 8/2005
- Introductory Training-Audit Procedures-Department of Revenue, 8/2005
Timeline
Public Safety Officer
Dauphin County Public Safety
12.2023 - Current
Armed Security Officer
OPS Security Group
11.2022 - Current
Senior Security Assistant Shift Manager
Penn National Gaming, Hollywood Casino
09.2021 - 11.2022
Lead Security Officer
06.2021 - 09.2021
PAROLE AGENT I
Pennsylvania Department of Probation and Parole
03.2020 - 03.2021
CRIMINAL TAX INVESTIGATOR II
Pennsylvania Department of Revenue, Office of Criminal Tax Investigation
08.2005 - 03.2020
MASTERS DEGREE, CRIMINAL JUSTICE -
Everest University - Online
BACHELORS DEGREE, CRIMINAL JUSTICE -
Everest University - Online
ASSOCIATES DEGREE, CRIMINAL JUSTICE -
Florida Metropolitan University - Online