Highly motivated professional with a passion for creating and implementing effective social services programs and making a difference. Proven track record of developing and leading innovative initiatives to improve lives of underserved and underrepresented populations. Committed to creating positive outcomes through compassionate meaningful services. Excelled in building strategic partnerships, enhancing youth services, and leading high-impact projects.
Overview
8
8
years of professional experience
Work History
YOUTH SERVICES SPECIALIST
Department of Family and Support Services
11.2022 - Current
Participated in the development of specifications for Requests for Proposals (RFPs) and work plans
Ensured that all projects were delivered on-time, within scope and within budget
Read and scored high volumes of Request for Proposals
Created and maintained comprehensive project documentation
Oversaw the execution of30+ six figure government contracts
Designed, led, and conducted program and fiscal trainings for delegate agencies
Prepared and submitted progress reports, financial reports, and other documentation to grant funders in accordance with grant agreements
Developed policies and performance standards to ensure consistent program quality and procedures
Planned and coordinated special events to promote program awareness, stimulate youth and organizational participation, and encourage agency sponsorship and resource sharing
Ensured contract recipients were compliant and adhered to grant requirements
Built and maintained relationships with local communities, schools, and youth organizations
Conducted site visits of delegate agencies receiving grant funds to monitor program activities for compliance with funding requirements
Analyzed data to identify trends and to prepare programmatic, compliance, budgetary, and/or ad hoc reports for management review
Conducted workshops to educate community residents on issues and concerns specific to youth
Assisted in formulating new policy for youth services programs (e.g., recommendations for counseling, homeless outreach, mentoring programs)
OPERATIONS ASSISTANT
Snow City Arts
01.2022 - 11.2022
Managed and maintained internal systems covering expenses, reports, CRM, support documentation, and protected information
Gathered, organized, and modeled data essential in key decision making
Collaborated with Operations Manager with planning of daily operations and special projects
Assisted with facility scheduling and timely and efficient customer service
Managed internal operations, including budgeting, reporting, and logistics for arts programs, ensuring smooth execution of initiatives designed to bring arts and music to youth with health ailments
Coordinated with vendors and suppliers to ensure the delivery of materials for music programs and events.
OPERATIONS ASSISTANT AND PARTNERSHIP COORDINATOR
Youth Guidance
01.2021 - 11.2022
Managed and maintained internal systems covering expenses, reports, CRM, support documentation, and protected information
Updated business website and created marketing and promotional materials
Gathered, organized, and modeled data essential in key decision making
Established and managed supplier and vendor relations including contract negotiations
Identified and researched potential strategic partners, analyzing their alignment with the organization's mission and goals
Developed and nurtured relationships with current and prospective partners fostering collaboration
Coordinated partnership initiatives, including joint events, marketing campaigns, and co-branded projects, to drive engagement and achieve shared objectives
LIBRARY ASSOCIATE
Chicago Public Library
07.2017 - 01.2021
Organized, promoted, and executed series of library reading programs and regularly curated small and large scaled events
Curated and facilitated arts programs, including music workshops, performances, and events for diverse youth audiences.
Developed educational materials and marketing content to promote music programming, reaching thousands of local residents and connecting them to cultural resources.
Managed program budget, tracked expenses, and ensured that grant funds were expended
Created marketing and promotional materials for arts programming occurring in the space
Provided mentorship and guidance to youth creatives, helping them navigate their respective fields and achieve their goals
Built and maintained relationships with local communities, schools, and youth organizations
Coordinated partnership initiatives, including joint events, marketing campaigns, and co-branded projects, to drive engagement and achieve shared objectives.
Assisted in the writing and execution of multiple national grants
Conducted market research to determine the success of educational programs.
Managed social media accounts to promote young adult programs, large scaled events, and special guests
Maintained records of library property received, stored, issued, and returned.
Collaborated with artists, educators, and community leaders to design and deliver impactful arts programming, including music workshops and performances.
Education
BACHELOR OF ARTS - African-American Studies
Northwestern University
06.2015
Skills
Project management
Data reporting
Grant management
Marketing
Youth services and development
Budget and Finance
Social Media Management
Project Management
Graphic design
Operations management
Event production and coordination
Social media management
Website management
Partnership Development
Fundraising Strategies
Music Programming
Languages
Spanish
Intermediate
Northwestern University
Timeline
YOUTH SERVICES SPECIALIST
Department of Family and Support Services
11.2022 - Current
OPERATIONS ASSISTANT
Snow City Arts
01.2022 - 11.2022
OPERATIONS ASSISTANT AND PARTNERSHIP COORDINATOR
Youth Guidance
01.2021 - 11.2022
LIBRARY ASSOCIATE
Chicago Public Library
07.2017 - 01.2021
BACHELOR OF ARTS - African-American Studies
Northwestern University
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