Elizabeth Gaitan
Bakersfield,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Multitasking Veterinarian Assistant willing to work any shift and offering great work ethic with excellent job attendance. Animal lover with over 1 years of successfully assisting veterinarians in surgery and taking medical histories. Committed to learning new tasks and considered highly motivated employee.
Overview
9
9
years of professional experience
2
2
Languages
Work History
House Cleaner
Home A Glow
10.2024 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Adhered to professional house cleaning checklist.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
Hard Line
Walmart
10.2021 - 10.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Sought ways to improve processes and services provided.
Cashier
Ross Department Store
06.2019 - 12.2021
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Worked flexible schedule and extra shifts to meet business needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Retail Sales Associate
Melrose Fashion
02.2017 - 05.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Prioritized helping customers over completing other routine tasks in store.
- Greeted customers and helped with product questions, selections, and purchases.
Education
High School Diploma -
Penn Foster College
Scottsdale, AZ12-2022
Veterinary Assistant
Penn Foster College
Scottsdale, AZ 05.2001 -
Skills
Anesthesia monitoring
Animal behavior observation
Physical examination
General anesthesia monitoring
Nail trimming
Procedure support
Snare restraint
Timeline
House Cleaner
Home A Glow
10.2024 - Current
Hard Line
Walmart
10.2021 - 10.2022
Cashier
Ross Department Store
06.2019 - 12.2021
Retail Sales Associate
Melrose Fashion
02.2017 - 05.2019
Veterinary Assistant
Penn Foster College
05.2001 -
High School Diploma -
Penn Foster College