Elizabeth Garcia
Los Angeles,CA
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
10
10
years of professional experience
Work History
Cashier
Home Goods
11.2023 - Current
- Processed customer transactions efficiently, ensuring accuracy and prompt service.
- Assisted customers with product selection, providing knowledgeable recommendations to enhance satisfaction.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Trained new staff on operational procedures and customer service standards to improve team performance.
- Resolved customer complaints swiftly, enhancing loyalty through effective problem-solving techniques.
- Promoted available store discounts and rewards by regularly offering and opening new Home Goods credit cards Finished highest performance in this category 2024.
Seasonal Cashier
Home Goods
08.2021 - 12.2021
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Processed customer refunds and exchanges according to established guidelines.
Service Experience Cashier
Nordstrom Rack
10.2017 - 06.2021
- Promoted guest loyalty by delivering friendly, prompt and accurate customer checkouts.
- Operated cash register for cash, check and credit card transactions with excellent accuracy in a high volume environment.
- Answered questions about store policies and addressed customer concerns.
- Mentored new team members on POS system operations and policies.
Sales Associate
Bloomingdales
06.2015 - 09.2017
- Provided positive first impression to welcome existing, new and potential customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared large cash deposits with zero discrepancies.
Education
High School Diploma -
Huntington Park Senior High School
Skills
- P>Friendly and professional customer service skills
- P>Written and verbal communication
- P>Sales, returns and exchange expertise
- P>Cash drawer management and operations
Personal Information
Title: Service Experience Cashier
Languages
Fluent in English and Spanish
Timeline
Cashier
Home Goods
11.2023 - Current
Seasonal Cashier
Home Goods
08.2021 - 12.2021
Service Experience Cashier
Nordstrom Rack
10.2017 - 06.2021
Sales Associate
Bloomingdales
06.2015 - 09.2017
High School Diploma -
Huntington Park Senior High School
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