Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elizabeth Garcia

San Antonio,TX

Summary

Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Phlebotomist

Quest Diagnostics
03.2024 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.

Sales Advisor

Target
09.2019 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Retail Sales Advisor

H&M Clothing Store
10.2015 - 08.2019
  • Managed cash register transactions accurately, ensuring a balanced drawer at the end of each shift.
  • Ensured high levels of customer satisfaction through excellent service, product knowledge, and problem-solving skills.
  • Assisted store management in maintaining merchandise displays for optimal visual appeal and inventory control.
  • Promoted a positive work atmosphere among colleagues through teamwork initiatives that contributed to achieving common goals.
  • Collaborated with fellow team members during promotional events to drive increased foot traffic and sales revenue.
  • Contributed to team success through consistent collaboration, communication, and support.

Education

Associate of Arts - Arts

Palo Alto College
San Antonio, TX
12-2020

Science

Palo Alto College
San Antonio, TX
08-2020

Skills

  • Proficient in venipuncture techniques
  • Order of draw
  • Direct patient support
  • Specimen handling
  • Specimen labeling procedures
  • Specimen preparation
  • Laboratory procedures understanding
  • Customer service
  • Teamwork
  • Retail sales
  • Product knowledge

Certification

  • PT - Phlebotomy Technician
  • CNA - Certified Nurse Assistant

Languages

Spanish
Native or Bilingual

Timeline

Phlebotomist

Quest Diagnostics
03.2024 - Current

Sales Advisor

Target
09.2019 - Current

Retail Sales Advisor

H&M Clothing Store
10.2015 - 08.2019

Associate of Arts - Arts

Palo Alto College

Science

Palo Alto College