Elizabeth Garcia
Los Angeles,USA
Summary
Optimized patient flow and front-desk operations by implementing strategic scheduling and process tracking initiatives.,Led vital sign assessments, phlebotomy procedures, and specimen management while ensuring compliance with EHR documentation standards.,Resolved patient inquiries with professionalism, contributing to a positive patient experience in a compliant manner.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dining Room Supervisor/Cashier
Denny's Restaurant
10.2020 - 01.2023
- Supervised staff to ensure efficient service and high customer satisfaction.
- Trained employees in safety, food handling, and team communication.
- Managed scheduling, inventory, and dining area organization.
- Resolved guest concerns with professionalism and empathy.
- Processed guest payments and refunds at POS, reducing billing errors through double-check procedures.
- Implemented a table-turn tracking sheet that shortened average table idle time during weekend service.
Education
Medical Assistant Program - undefined
Norwalk-La Mirada Adult School
Norwalk, CA12.2025
Skills
- Vital Signs Measurement
- Patient Intake & Documentation
- EHR / Medical Records Management
- Appointment Scheduling
- Specimen Collection & Processing
- HIPAA Compliance
- Front Office Operations
- Communication & Teamwork
- Customer Service Excellence
- Phlebotomy Techniques
- Empathy
- Leadership
- Health Informatics
- Infection Control Procedures
Certification
- Current
- CPR/BLS Certification
LANGUAGES
Spanish (Native)
English (Native)
Additional Information
Done with externship from 8/25/25 -4/28/26
Timeline
Dining Room Supervisor/Cashier
Denny's Restaurant
10.2020 - 01.2023
Medical Assistant Program - undefined
Norwalk-La Mirada Adult School