Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Garvey

Madison,IN

Summary

Dynamic and customer-focused professional with extensive experience at Tractor Supply, excelling in cash handling and conflict resolution. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for training new staff and implementing efficient checkout strategies, contributing to a positive shopping experience and increased sales.

Overview

8
8
years of professional experience

Work History

Cashier/SalesAssosiate/CSR

Tractor Supply
01.2020 - 06.2025
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers in locating products, enhancing overall shopping experience.
  • Maintained clean and organized store environment to promote safety and accessibility.
  • Handled cash, credit, and debit transactions while ensuring compliance with company policies.
  • Collaborated with team members to restock shelves and manage inventory effectively.
  • Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
  • Trained new cashiers on operational procedures and customer service standards.
  • Implemented strategies for maintaining checkout area efficiency during peak hours.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Increased sales of promotional items by informing customers about current offers.

Cashier/Sales Associate

Orscheln Farm and Home Retail Support Center
10.2017 - 01.2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Ensured accurate cash handling and balanced cash drawer at end of shifts.
  • Assisted customers with inquiries, enhancing overall shopping experience.
  • Trained new staff on register operations and customer service protocols.

Education

Diploma - General Studies

Madison Consolidated High School
Madison, IN
05.1988

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Written and verbal communication
  • Professionalism and courtesy
  • Payment processing
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • POS system operations

Timeline

Cashier/SalesAssosiate/CSR

Tractor Supply
01.2020 - 06.2025

Cashier/Sales Associate

Orscheln Farm and Home Retail Support Center
10.2017 - 01.2020

Diploma - General Studies

Madison Consolidated High School