Elizabeth Garza
Dallas,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
3
3
years of professional experience
Work History
Office Manager
Valor Hospice
11.2023 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Counselor
Southwestern Women's Surgery Center
02.2021 - 11.2022
- Observing and assisting in patient surgical/medical procedures
- Incorporated patients’ beliefs, values, and cultural practices in patient care
- Developed meaningful, therapeutic relationships with patients and support people.
- Documented patient progress through counseling and interaction.
- Acted as client advocate to resolve emergency problems in crisis situations.
- Identified clinical or case management needs to promote quality of care.
- Assigned group or family sessions to assist with modifying problem behaviors.
- Coordinated resources to support clients and help each achieve targets.
- Enhanced client progress by utilizing evidence-based counseling techniques and individualized treatment plans.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Rent Assistance Case Manager
Salvation Army
08.2020 - 12.2020
- Maintained up-to-date case records with case activity status.
- Establish program plan/goals and evaluates client's progress by conducting routine meetings with client.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Assisted individuals with eligibility for available benefits.
Education
Bachelor's in Social Work -
Texas Woman's University
Denton, TX08.2020
Skills
- Hospice Care
- Social Work
- Team Supervision
- Counseling
Timeline
Office Manager
Valor Hospice
11.2023 - Current
Counselor
Southwestern Women's Surgery Center
02.2021 - 11.2022
Rent Assistance Case Manager
Salvation Army
08.2020 - 12.2020
Bachelor's in Social Work -
Texas Woman's University
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