Elizabeth Garza
Amarillo,United States (+1)
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Entrepreneur
EG Diamond Shine Cleaning Services
Amarillo, TX
04.2022 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Ensured compliance with all local laws and business operation regulations.
- Monitored cash flow to ensure proper budgeting of resources.
Customer Service Representative
CVS Pharmacy
Lake Wales, FL
01.2018 - 05.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.
Education
Associate of Science - Special Studies in Criminal Justice
Post University
Waterbury, CT02-2026
Skills
- Product Knowledge
- Scheduling
- Inbound and Outbound Calling
- Data Entry
Languages
Spanish
Native/ Bilingual
Timeline
Entrepreneur
EG Diamond Shine Cleaning Services
04.2022 - Current
Customer Service Representative
CVS Pharmacy
01.2018 - 05.2021
Associate of Science - Special Studies in Criminal Justice
Post University
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