Elizabeth Garza
San Antonio,TX
Summary
Accomplished leader with a proven track record at King Ranch Saddle Shop, enhancing store operations and customer satisfaction. Expert in inventory control and staff management, I've significantly improved operational efficiency and team collaboration. Skilled in customer service and operations management, my strategic approach has fostered professional growth and streamlined store functionality.
Overview
2025
2025
years of professional experience
Work History
Retail Manager
King Ranch Saddle Shop
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
District Manager
King Ranch Saddle Shop
03.2022 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Graduate Writing Coordinator
Texas A&m University - Kingsville
07.2014 - 08.2014
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Education
Masters In Journalism - Print Journalism
University of Southern California
Los Angeles, CAMaster Of Arts - English
Texas A&M University Kingsville
Kingsville, TX12.2010
Skills
- Customer service
- Cash management
- Store operations
- Inventory control
- Complaint resolution
- Team Training
- Staff management
- Leadership development
- Operations management
- Loss prevention
- Employee scheduling
- Staff recruitment
Timeline
District Manager
King Ranch Saddle Shop
03.2022 - Current
Graduate Writing Coordinator
Texas A&m University - Kingsville
07.2014 - 08.2014
Retail Manager
King Ranch Saddle Shop
Masters In Journalism - Print Journalism
University of Southern California
Master Of Arts - English
Texas A&M University Kingsville
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