Elizabeth George
Orange City,Florida
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced Optometric Technician with excellent attention to detail and communication skills. Committed to helping licensed practitioners deliver top-quality care to patients. Highly competent in using industry standard equipment and instruments to conduct testing under direction of licensed optometrist.
Overview
23
23
years of professional experience
Work History
Optometric Technician
20/20 Eyeglass Superstore
Orange City, Florida
01.2023 - Current
- Conducted vision screenings using automated refraction technology.
- Educated patients about the importance of regular eye exams and preventive care measures.
- Helped fit contact lenses on customers per doctor's instructions.
- Administered diagnostic tests such as ophthalmoscopy, tonometry, and pachymetry.
- Provided administrative support such as scheduling follow-up visits or sending reminder notices for upcoming appointments.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
- Answered phone calls from customers inquiring about services offered by the practice.
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
- Filed paperwork in accordance with HIPAA regulations and office protocols.
- Prepared invoices for services rendered and collected payments from patients.
- Contacted insurance companies to verify coverage information prior to treatment.
- Ordered supplies from vendors, ensuring that the practice had adequate stock at all times.
- Maintained a clean work environment by sterilizing instruments after each use.
Owner/Operator
Good Eats Diner
Deltona, Florida
- Managed staff, such as waitresses and cooks, and ensured their success in the business
- Ordered food and supplies weekly to keep up with a fast-paced kitchen
- Scheduled regular payroll to ensure that employees were being paid accurately according to their contracts.
Optometric Technician
The Brown Center
East Providence, Rhode Island
01.2001 - 07.2005
- Checked visual acuity for nearly every patient
- Performed entrance tests on patients regularly
- Tests included ocular motility, confrontation fields, color vision tests, blood pressure measurements, and visual field screening
- Set up appointments with patients to ensure business was maintaining a busy, profitable schedule
- Kept a neat and tidy front office.
Owner/Operator
Honey Dew Donuts
, Rhode Island
- Operated a busy and fast-paced don't franchise
- Scheduled employee hours to ensure coverage was being met for the amount of customers that were in the store
- Helped the bakers prepare donuts to be sold to customers
- Worked front-of-house as the face of a successful donut franchise.
Education
High School Diploma -
East Providence High School
East Providence, RI06.1994
Health to attain certification in CNA co-opting in nursing home. -
Skills
- Dependable and Responsible
- Google Drive
- Teamwork and Collaboration
- Team Management
- Microsoft Word
- Organization
- Reliable and Trustworthy
- Attention to Detail
- Customer Service
- Team Building
- Problem-Solving
- Decision-Making
- Calm Under Pressure
- MS Office
References
Personal References
Maritza Rosario (347) 681-8874
Tara Brown (386) 804-5492
Lisa Barone (407) 765-6729I
Languages
Portuguese
Professional
Timeline
Optometric Technician
20/20 Eyeglass Superstore
01.2023 - Current
Optometric Technician
The Brown Center
01.2001 - 07.2005
Owner/Operator
Good Eats Diner
Owner/Operator
Honey Dew Donuts
High School Diploma -
East Providence High School
Health to attain certification in CNA co-opting in nursing home. -
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