Elizabeth Goldstein
PORTLAND,OR
Summary
Dynamic logistics professional with extensive experience at R+L Carriers, excelling in customer relations and employee management. Proven track record in streamlining operations, enhancing efficiency, and fostering strong team collaboration. Adept at problem-solving and utilizing Microsoft Excel to drive data-driven decisions, ensuring timely deliveries and exceptional service.
Overview
14
14
years of professional experience
Work History
Logistics Coordinator/Supervisor
R+L Carriers
Portland, Oregon
09.2023 - Current
- Coordinated logistics operations across 5 terminals, achieving seamless delivery timelines
- Managed cross-functional team of 35+, including drivers and warehouse associates, to achieve operational goals
- Oversaw daily warehouse operations, maintaining inventory control and quality assurance standards
- Streamlined operational procedures and storage layout, enhancing processing efficiency
- Provided executive leadership with updates on daily operational performance
Over The Road (OTR) Operator
Prime Transport, Unified Express
Ontario, California
10.2022 - 09.2023
- Delivered freight punctually across long distances, adapting to various weather conditions
- Ensured compliance with safety regulations while maintaining accurate documentation to support operational integrity.
- Inspected truck equipment and systems for safety before each trip to ensure reliable transportation
Driver, Customer service
Uber, Lyft, Instacart
Los Angeles, California
09.2019 - 10.2022
- Followed company safety and security policies to maintain a secure environment for passengers and staff.
- Maintained vehicle cleanliness and performed routine maintenance to enhance performance and ensure passenger safety.
- Navigated optimal routes to achieve timely passenger pickups and deliveries, contributing to overall service reliability.
Independent Living Advocate (ILA), Social Worker
ETTA (Non-profit)
Los Angeles, California
05.2021 - 01.2022
- Created and executed individualized service plans addressing unique client needs.
- Guided clients towards independence by providing customized resources and support.
- Counseled clients on emotional and social challenges to foster resilience and coping strategies.
Manager, Supervisor, Dispatch
World Wide Plumbing Supply
Staten Island, New York
11.2017 - 08.2019
- Trained and managed drivers and warehouse staff to improve operational effectiveness and service delivery
- Supported drivers through Dispatch to ensure timely and efficient service
- Configure routes in tandem with warehouse to ensure delivery efficiency
- Managed customer relationships to increase satisfaction and resolve issues promptly
- Managed government regulations and compliance issues on work sites and DOT to maintain legal standards
- Oversee project timetable and keep team on track
- Led system implementation to enhance workflow efficiency and improve team collaboration
Over the road (OTR) Operator
PR Direct
Central Valley, New York
01.2016 - 10.2017
- Ensure on-time delivery of freight in compliance with DOT regulations
- Coordinated driver assignments for prompt delivery of time-sensitive shipments, ensuring compliance with operational standards and enhancing service reliability.
- Managed appointment schedules to ensure timely and organized client interactions, improving overall customer satisfaction.
- Fostered customer relationships and developed new business opportunities, contributing to growth of service offerings.
Sales Representative/Delivery Assistance
World Wide Plumbing Supply
Brooklyn, New York
04.2012 - 01.2016
- Cultivated relationships with contractors and customers, resulting in increased repeat business.
- Built strong relationships with contractors and customers for repeat business.
- Trained new sales staff on company policies and best practices, enhancing overall customer service.
- Established key customer relationships that contributed to sales growth.
Education
General Studies -
Kingsborough Community College
Brooklyn, NYSkills
- Warehouse operations
- Regulatory compliance
- Data analysis
- Microsoft Excel
- Team leadership
- Employee Management
- Scheduling coordination
- Business development
- Customer Relations
- Problem solving
- Adaptability
- Quick Learner
- Building Rapport
- Attentive Service
Timeline
Logistics Coordinator/Supervisor
R+L Carriers
09.2023 - Current
Over The Road (OTR) Operator
Prime Transport, Unified Express
10.2022 - 09.2023
Independent Living Advocate (ILA), Social Worker
ETTA (Non-profit)
05.2021 - 01.2022
Driver, Customer service
Uber, Lyft, Instacart
09.2019 - 10.2022
Manager, Supervisor, Dispatch
World Wide Plumbing Supply
11.2017 - 08.2019
Over the road (OTR) Operator
PR Direct
01.2016 - 10.2017
Sales Representative/Delivery Assistance
World Wide Plumbing Supply
04.2012 - 01.2016
General Studies -
Kingsborough Community College