Elizabeth Gonzales
Mesa,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Flexible and focused with expertise in building strong teams, dealing with employee relations, investigations, and Workday.
Overview
11
11
years of professional experience
Work History
Human Resource Executive Lead
Target Corporation
Mesa, AZ
03.2019 - Current
- Monitored project timelines, budgets, deliverables, quality standards and compliance regulations related to human resources.
- Assessed existing talent pool and identified gaps in skill sets required by the organization.
- Developed strategies to attract, retain, motivate and engage top-level talent.
- Advised senior management on issues related to workforce planning, staffing levels and cost optimization.
- Resolved conflicts between employees or managers through mediation or arbitration when needed.
- Managed payroll activities such as timekeeping system updates, salary calculations.
- Interpreted labor laws and regulations in order to provide accurate advice and guidance on employment matters.
- Developed and implemented strategic plans for resource management to optimize organizational efficiency.
- Conducted performance appraisals, monitored employee progress and provided feedback on areas of improvement.
- Organized training sessions to ensure employees have adequate knowledge of their roles and responsibilities.
- Scheduled or conducted new employee orientations.
- Prepared or maintained employment records using human resources management system software.
- Conducted exit interviews and completed employment termination paperwork.
- Interpreted and explained human resources policies, procedures or regulations.
- Addressed harassment allegations, work complaints or other employee concerns.
Assistant Store Manager
H&M Hennes & Mauritz
Chandler, AZ
10.2012 - 03.2018
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Coached and developed store associates through formal and informal interactions.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Structured HR consulting services to support clients during organizational developments and changes.
- Created effective business plans to focus strategic decisions on long-term objectives.
Education
Associate of Business Administration - Business Administration And Management
Maricopa Community Colleges - Mesa Community College
Mesa, AZ05-2013
Skills
- Information Protection
- Work Complaint Handling
- Employee Investigations
- Procedure Compliance
- Employee Relations
- Policies implementation
- Complaint Handling
- Project Management
- Teamwork and Collaboration
- New Hire Orientation
- Conflict Resolution
- Americans with Disabilities Act (ADA)
- Excellent Communication
- Proficient in Workday
Timeline
Human Resource Executive Lead
Target Corporation
03.2019 - Current
Assistant Store Manager
H&M Hennes & Mauritz
10.2012 - 03.2018
Associate of Business Administration - Business Administration And Management
Maricopa Community Colleges - Mesa Community College
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