Elizabeth Gonzalez
Houston,TX
Summary
To obtain a professional organization where I can use my abilities as an asset to your company. Where I can have the opportunity to achieve my goals of advancement and secure a future for my family. my experience and creativity, I can bring my best efforts and skills with me as I go forth in my career. I am a very experienced Personal Injury Medical Records clerk. I have extensive experience managing properties undergoing Tax Credit/Affordable Housing Communities customer service relations.
Overview
28
28
years of professional experience
Work History
Receptionist / Medical Records Clerk
The Law Office of Omar Khawaja
06.2023 - 03.2025
- Speak fluent Spanish and English
- Transfer PNC to Intake Department
- Greeted clients in the office
- Transferred client calls to case manager
- Post missed calls to NOES Software
- Maintained accurate files and electronic databases on firm cases
- Preparing and editing documents using Adobe Acrobat and Microsoft Office Products (Word, Excel, etc.)
- Post status of obtaining client medical and billing records
- Ensure requests are completed promptly
- Notify the case manager when medical records have been requested
- File records in clients' cases
- Kept track of medical records chart
- Follow up on records request
- Requested records from ChartSwap, Ciox & Provider Portal & Memorial Hermann Portal
- Familiar with HIPAA compliance & medical terminology
- Tracked & organized medical records and bills
- Review records and bills, making sure they pertain to the accident
- Request records and bills with Affidavits
Front Receptionist
Amaro Law Firm
04.2022 - 05.2023
- Speak fluent Spanish and English
- Welcomed visitors, clients, and providers upon arrival
- Answered calls and forwarded phone calls
- Mailed out Demands and sorted incoming mail
- Mailed out provider checks & client settlement checks
- Manage the reception area, ensuring it is clean and presentable all times
The Shoreham/Community Manager
Orion Real Estate Services
11.2013 - 03.2013
- Bookkeeping, Leasing, Marketing, Tax- Credit Experiences
- Maintain positive resident relations
- EOM Reports (End Of the Month)
- Variance Report
- Trend Reports
- Compliance Report
- Collect delinquent rent
- Following Housing Collection
- Assist all commercial vendor
- Post rent on AMSI program
- Explain lease on new move in tenants
- Getting property ready for state audit
- Maintain
- Monitor assistant manager & maintenance staff
Bristol Apartments/Leasing Specialist
Orion Real Estate Services
11.2007 - 06.2009
- Handel resident`s services of entire property
- Run application for qualified prospects
- Walk make-ready units for new move in
- Manage all administrative duties, answering multi-phone line and filling
- Show and walk ready units
- Marketing on all surrounding areas
- Tax Credit Experiences
Assistant Property Manager
1st Choice Management
04.2005 - 11.2007
- Manage all administrative duties
- Collect and Post rent AMSI
- Take deposit to the bank
- Walk all delinquent rent
- Handel all NSF/returned checks
- Take work orders and follow up
- File Eviction
Assistant/ Property Manager
Rocksprings Apartments
10.1996 - 01.2005
- Show & lease ready and vacant units
- Approve & denied application
- Walk make ready units supervise 6 staff members
- Enter payroll and company invoices
- Collect rent, Eviction field, Delinquent
- Assistant property owner with monthly reports
- Do close out at the end of each month
Education
High School Diploma -
Bellaire High School
Houston, TXSkills
- Leasing
- Marketing
- Housekeeping
- Maintaining positive resident relations
- Meeting and event planning
- Bookkeeping
- Payroll
- Staff development
- Training
- Teambuilding
- Supervision
- Accounts payable
- Accounts receivable
- Inventory Management
- Office Management
- Knowledge of Fair Housing Laws
- Knowledge of OSHA regulations
- Copy machine
- Business calculator
- Microsoft Word
- Excel Software
- Telephone
- Fax
- Ring Central
- Outlook e-mails
Skills Equipment
- Copy machine
- Business calculator
- Microsoft Word
- Excel Software
- NOES Software
- Fax
- Ring Central
- Outlook e-mails
Timeline
Receptionist / Medical Records Clerk
The Law Office of Omar Khawaja
06.2023 - 03.2025
Front Receptionist
Amaro Law Firm
04.2022 - 05.2023
The Shoreham/Community Manager
Orion Real Estate Services
11.2013 - 03.2013
Bristol Apartments/Leasing Specialist
Orion Real Estate Services
11.2007 - 06.2009
Assistant Property Manager
1st Choice Management
04.2005 - 11.2007
Assistant/ Property Manager
Rocksprings Apartments
10.1996 - 01.2005
High School Diploma -
Bellaire High School
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