Summary
Overview
Work History
Education
Skills
Personal Information
References
Languages
Timeline
Generic

Elizabeth Guillen

San Antonio,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Air Traffic Control Specialist - Trainee position. Dependable team player with strong communication skills built from over a decade in the workforce. Ability to handle multiple assignments simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Clinic Support Aide

Northside Independent School District
2023.04 - 2024.04

FULL-TIME 40 Hours/Week

$27.000/Year

  • Provide prevention and maintenance procedures to insure comfort and better health practices to peers and clients alike
  • Upkeep with providing stock of hygienic products and removal of waste matter
  • Ensuring security and safety across multiple enclosed areas both during and after normal business hours.
  • Maintained clean and comfortable environments in school buildings by vacuuming, sweeping & mopping, cleaning windows, and dusting.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.

Front End Registrar

Walmart
2021.12 - 2022.10

FULL-TIME 30 Hours/Week

$18,700/Year

  • Checked customers through quickly and accurately
  • Experienced in working traditional cashier station and self-checkout area
  • Kept sales area clean and presentable
  • Answered customer inquiries and helped them with their needs
  • Assisted associates across the store as needed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Hostess

Red Robin Gourmet Burgers and Brews
2021.06 - 2021.12

PART-TIME 25 Hours/Week

$13,600/Year

  • Answered and monitored a multiple-lined phone system, arranging to appropriate departments when necessary
  • Directed guests to their designations in a timely and efficient manner
  • Accommodated and managed large parties of clientele
  • Assisted with sanitation and reorganization of table spaces
  • Lead training of new personnel of like department
  • Maintained and sanitized lobby area, hostess station, child accommodation devices, and the ladies' restroom.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Store Floor Associate

Homegoods
2019.11 - 2020.03

PART-TIME 25 Hours/Week

$13,000/Year

  • Trained and mentored new recruits over in-store procedures and orientation
  • Role modeled established customer experience practices with internal and external customers
  • Supported and embodied a positive store culture through honesty, integrity, and respect
  • Promoted credit and loyalty programs during customer interactions
  • Maintained and upheld merchandising philosophy and followed established merchandising procedures and standards
  • Accurately processed and prepared merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintained all organizational, cleanliness, and recovery standards for the sales floor and participated in the maintenance/cleanliness of the entire store
  • Adhered to all labor laws, policies, and procedures
  • Supported and participated in store shrink reduction goals and programs
  • Participated in safety awareness and maintenance of a risk-free environment
  • Performed other duties as assigned.
  • Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.

Cashier

Mama Margie's Mexican Restaurant
2016.10 - 2019.08

FULL-TIME 33-40 Hours/Week

~$21,000/Year

  • Provided superior customer service
  • Handled monetary transactions
  • Sanitation of employee and customer accessible areas
  • Assisted in tasks outside job's description
  • Experienced in drive-thru area
  • Line server and food prep experience
  • Operated POS system
  • Handled and sold alcohol
  • Extensive experience in training new recruits in procedures and duties.

Education

Bachelor's Degree in Psychology - Psychology

University of Texas At San Antonio
San Antonio, TX
12.2022

High School Diploma -

William H. Taft High School
San Antonio, TX
06.2014

Skills

  • Proficient in Windows OS 8 and 10
  • Cooperative Attitude
  • Proficient in Mac OS
  • Proficient in Microsoft Office products (Excel, Powerpoint, Word)- 12 years
  • Reliable and Responsible
  • Adaptable and Flexible
  • Safety Procedures
  • Work Ethic and Integrity
  • Patience and Empathy
  • Written and verbal communication
  • Basic Math Competence
  • Complex Problem-Solving

Personal Information

Title: Clinic Support Aide

References

Will be available on request.

Languages

Spanish
Limited Working

Timeline

Clinic Support Aide

Northside Independent School District
2023.04 - 2024.04

Front End Registrar

Walmart
2021.12 - 2022.10

Hostess

Red Robin Gourmet Burgers and Brews
2021.06 - 2021.12

Store Floor Associate

Homegoods
2019.11 - 2020.03

Cashier

Mama Margie's Mexican Restaurant
2016.10 - 2019.08

Bachelor's Degree in Psychology - Psychology

University of Texas At San Antonio

High School Diploma -

William H. Taft High School
Elizabeth Guillen