Teresa Barrera
San Antonio
Summary
Experienced System Administrator skilled in user training, technical support, and project management. Proven ability to troubleshoot technical issues and collaborate with teams to enhance system reliability and user satisfaction. Results-driven System Administrator with expertise in managing user accounts, providing technical support, and training staff on new systems. Dynamic System Administrator known for strong problem-solving and collaboration skills. Experience in managing user accounts and providing technical support, ready to enhance organizational efficiency and user engagement.
Overview
6
6
years of professional experience
Work History
System Administrator
Northside Independent School District
San Antonio
01.2023 - Current
- Managed user accounts and permissions in the school district's network systems.
- Provided technical support to faculty and administration for hardware issues.
- Conducted training sessions for staff on new software tools and systems.
- Monitored system performance and resolved issues to ensure reliability.
- Troubleshot application errors and provided technical support to end-users.
- Created user accounts and managed access rights for users.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Oversaw storage management, data migration, backups and drive replacements.
- Installed, tested and evaluated new systems, applications and patches.
- Coordinated with third-party vendors for resolution of incidents or provisioning services.
- Managed email routing and internal message protocols to support reliable delivery of communications.
- Provided guidance on best practices related to system administration procedures.
- Collaborated with other teams to develop solutions for various projects.
Youth Leader
Northside Independent School District
San Antonio
08.2020 - 01.2023
- Led engaging activities for youth to promote teamwork and social skills.
- Coordinated events that fostered community involvement and youth participation.
- Developed educational materials to support learning objectives for youth programs.
- Collaborated with staff to design inclusive programs catering to diverse needs.
- Created a safe environment for youth to express themselves freely without fear of judgement or ridicule.
- Developed and implemented engaging activities for youth to build social, emotional, and physical skills.
- Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
- Led discussions and facilitated games and activities to demonstrate values and morality.
- Assisted in developing programs that focus on increasing self-esteem amongst participants.
- Promoted youth group resources through printed marketing material, email newsletters and social media campaigns.
Cafeteria Worker
Northside Independent School District
San Antonio
08.2019 - 05.2020
- Prepared and served meals according to nutrition guidelines.
- Maintained cleanliness and organization of cafeteria equipment and work areas.
- Assisted students with meal selection and dietary needs.
- Collaborated with kitchen staff to ensure timely meal service.
- Monitored food temperatures to ensure safety standards were met.
- Ensured compliance with health regulations within the cafeteria environment.
- Supported inventory management by restocking supplies as needed.
- Served customers quickly and efficiently while maintaining high standards of customer service.
- Followed guidelines for safe serving, appropriate temperatures and proper presentation.
- Adhered to sanitation policies when cleaning work areas.
- Organized and prepared ingredients for batch cooking.
- Operated cash registers accurately and efficiently to process payments from customers.
- Operated industrial dishwasher to wash glassware and utensils.
- Used proper portion sizes when serving meals to customers.
- Maintained tools, equipment and surfaces in clean, neat and working order.
- Adhered to safe and proper storage guidelines for incoming supplies.
Education
Associate of Arts - Education
Northwest Vista College
San Antonio, TX05-2025
High School Diploma -
WH Taft High School
San Antonio, TX05-1998
Bachelor of Arts - Communications
The University of Texas At San Antonio
San Antonio, TXSkills
- Team building
- Project management
- User training
- Technical support
- Community engagement
- Data management
- Communication strategies
- Educational materials development
- Event coordination
Languages
Spanish
Elementary
References
References available upon request.
Timeline
System Administrator
Northside Independent School District
01.2023 - Current
Youth Leader
Northside Independent School District
08.2020 - 01.2023
Cafeteria Worker
Northside Independent School District
08.2019 - 05.2020
Associate of Arts - Education
Northwest Vista College
High School Diploma -
WH Taft High School
Bachelor of Arts - Communications
The University of Texas At San Antonio
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