- Participating in cultural exchange programs and homestays
- I enjoy helping others and giving back to the community
- Video Gaming
- Team Sports
- Hiking
- Playing Sports
- Food Tourism
- Music
RODRIGUE TSHABOLA
Madison
Summary
Experienced with managing and maintaining IT infrastructure, including servers and networks. Utilizes advanced troubleshooting skills to resolve technical issues efficiently. Knowledge of optimizing system performance, ensuring high reliability and uptime.
Professional with strong expertise in system administration, ready to ensure robust IT infrastructure and seamless operations. Skilled in network management, troubleshooting, and security protocols. Focused on team collaboration, adaptability, and achieving results. Reliable and responsive to evolving technical demands.
Overview
8
8
years of professional experience
1
1
Certification
Work History
System Administrator
SSM HEALTH
08.2021 - Current
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Managed onboarding and offboarding of employees.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Worked with users to determine areas of technology in need of improved usability.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Completed reports detailing network and systems performance and downtime issues.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Optimized hardware utilization, conducting detailed assessments and reallocating resources for better performance.
- Planned and implemented upgrades to system hardware and software.
Caregiver
Integrity Residential Services
02.2017 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
LABORATORY TECHNICIAN Lead
EXACT SCIENCES CORP.
10.2019 - 08.2022
- Reports to work on time and follows attendance guidelines
- Conducts all assigned job duties in a timely and productive manner
- Follows proper specimen identification procedures in the execution of all job duties
- Performs all job duties according to laboratory policies and procedures
- Handles and disposes of all specimen following universal precautions and applicable safety policies
- Accessions and processes laboratory specimen with emphasis on accuracy, timeliness, completeness and compliance
- Helps to manage specimen storage and retention according to laboratory policies and procedures
- Performs all essential responsibilities of the Specimen Processing Associate position as directed
- Meets standards for production and accuracy within 3 months of in shift date
- Possess positive interpersonal skills and the ability to interact and build strong working relationships with peers at all levels of the organization
- Ability to work in a team environment and adapt to changing workload and circumstances effectively; able to respond to new information quickly
- Ability to stay focused on a task and work independently; motivated to perform quality work and completing tasks that are assigned in a timely manner
- Ability to accurately follow written and verbal instructions
- Ability to focus on detail and perform repetitive tasks
SHIPPING SUPERVISOR
PAN O GOLD BAKING CO
01.2021 - 12.2021
- Transmitted and explained work orders to laborers
- Reviewed work throughout work process and at completion to check for proper performance
- Planned work schedules and assigned duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads
- Conducted staff meetings to relay general information or to address specific topics
- Assessed training needs of staff and arranged for and provided appropriate instruction
- Examined freight to determine loading sequences
- Collaborated with workers and managers to solve work-related problems
- Inspected equipment for wear and for conformance to specifications
- Maintained safe worked environment by monitoring safety procedures and equipment
Education
BACHELOR OF SCIENCE - Cyber Security
Western Governors University
Salt Lake City, UT12-2022
MANAGEMENT TRAINEE EMBEDDED TECHNICAL DIPLOMA -
MADISON AREA TECHNICAL COLLEGE
Madison, WI01.2022
ASSOCIATE OF SCIENCE - BUSINESS MANAGEMENT
MADISON AREA TECHNICAL COLLEGE
Madison, WI12.2021
Skills
- Problem resolution
- Organization
- Communications
- Team building
- Database Management
- Production Goals
- Network troubleshooting
- User management
- Windows administration
- Software installation
- Desktop troubleshooting
- Backup management
- Hardware and software installation
- Disaster recovery
- IT documentation
- System updates
- System monitoring
- System upgrades
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
Certification
Management Trainee Embedded Technical Diploma
Interests
Timeline
System Administrator
SSM HEALTH
08.2021 - Current
SHIPPING SUPERVISOR
PAN O GOLD BAKING CO
01.2021 - 12.2021
LABORATORY TECHNICIAN Lead
EXACT SCIENCES CORP.
10.2019 - 08.2022
Caregiver
Integrity Residential Services
02.2017 - Current
ASSOCIATE OF SCIENCE - BUSINESS MANAGEMENT
MADISON AREA TECHNICAL COLLEGE
Management Trainee Embedded Technical Diploma
BACHELOR OF SCIENCE - Cyber Security
Western Governors University
MANAGEMENT TRAINEE EMBEDDED TECHNICAL DIPLOMA -
MADISON AREA TECHNICAL COLLEGE
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