Elizabeth Guzman
Aurora,IL
Summary
Experienced Bilingual, highly motivated leader. Consistently led teams to success through strong communication and professional training & development. Seeking to apply, and expand already acquired skills to further dive into future roles.
Overview
14
14
years of professional experience
Work History
Driver
Illinois Prestige
Naperville, IL
11.2024 - Current
- Contact clients days prior to appointment for pick-up and return rides.
- Conduct routine vehicle inspections to ensure compliance with safety regulations.
- Planning optimal routes to minimize issues or cancellations.
- Collaborate with dispatch to coordinate timely arrival and wait times.
- Assist passengers into vehicle and ensure safe transport of persons and their equipment if needed.
Bakery Department Manager
Mariano's
Westmont, IL
04.2016 - 11.2024
- Produce cakes and dessert items needed for the sales floor and backup.
- Special/custom orders
- Maintaining customer communication requested for larger orders (catering)
- Ensure Mariano’s brand is followed and maintained
- Scheduling ( Keep hours within budgets and to availability of employees.)
- DSD ordering
- Monitored sales and shrink vs. Inventory
- Marketing & Display POG
- Communicate, & train updated procedures and merchandising
- Ecolab Audits & Walkthroughs
- Open and Close Procedures and protocols, managing the team to daily goals.
Cake Decorator/ Baker
Cosmopolitan Marketplace
Aurora, IL
02.2015 - 11.2015
- Scratch Baking
- Test recipes provided, taking notes on changes and adjustments.
- Setup work stations for team
- Setup and decorate cakes, cheesecakes, and desserts for display
Cake Decorator/ Baker
Super Target
Glendale Heights, IL
11.2012 - 02.2015
- Provide all training to bakery employees
- Monitor, organize, and order inventory and supplies
- Creative cake decorating & production
- Utilize spoilage system gauge and adjust production sheets
- Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
Cake Decorator
Walmart Supercenter
Oswego, IL
03.2012 - 11.2012
- Assisted in managing customer inquiries and resolving issues related to cake orders promptly.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Adapted quickly to new tools or technology used in cake decoration processes, staying current trends.
Education
Hospitality Administration And Management
College of DuPage
Glen Ellyn, ILNorthern Illinois University
Dekalb, ILSkills
- Bakery & Food Concepts
- Training & Developing
- Leadership
- Supply & DSD Ordering
- Inventory Management
- Profit/Losses/Sales
- Merchandising
- Open/Close Protocols
- Communication
- Organization
- Schedule Writing
- Safety Awareness
LANGUAGES
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Driver
Illinois Prestige
11.2024 - Current
Bakery Department Manager
Mariano's
04.2016 - 11.2024
Cake Decorator/ Baker
Cosmopolitan Marketplace
02.2015 - 11.2015
Cake Decorator/ Baker
Super Target
11.2012 - 02.2015
Cake Decorator
Walmart Supercenter
03.2012 - 11.2012
Hospitality Administration And Management
College of DuPage
Northern Illinois University