Detail-oriented Project Coordinator with a strong focus on project closeout activities and customer satisfaction. Proven ability to manage documentation and lead cross-functional teams for successful project completion.
Overview
15
15
years of professional experience
Work History
Project Coordinator
ADB Companies Inc
Grandview, Missouri
07.2022 - Current
Led end-to-end project closeout activities, ensuring all contractual, technical, and administrative requirements were met.
Facilitated final inspections, punch list resolution, and deficiency closeout within established timelines.
Communicated closeout status and completion milestones to leadership and clients.
Managed final documentation, including as-built records, warranties, manuals, and lessons learned.
Front Desk Manager
Iron Eagle Customs
Lee's Summit, Missouri
10.2020 - 12.2021
Managed day-to-day operations of a motorcycle service and retail shop, ensuring efficiency, safety, and high customer satisfaction.
Handled customer consultations, service estimates, and issue resolution, fostering repeat business and loyalty.
Coordinated vendor relationships and parts procurement to support uninterrupted operations.
Parts Associate
Freedom Cycles
Grandview, Missouri
11.2019 - 10.2020
Assisted customers in finding the right parts for their vehicles.
Provided exceptional customer service to enhance overall shopping experience.
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
BDC Coordinator
Lee's Summit Dodge Chrysler Jeep Ram
Lee's Summit, Missouri
04.2019 - 10.2019
Collaborated with sales and management teams to align messaging, promotions, and customer outreach.
Ensured high-quality customer experience through professional communication and responsive follow-up.
Supported sales campaigns by executing targeted outreach and managing response tracking.
Dell's Powersports
Receptionist
Blue Springs, Missouri
01.2017 - 11.2018
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked with cross-functional teams to achieve goals.
Project Coordinator
Randstad USA
Rogers, AR
04.2015 - 12.2016
Automated the order creation process, reducing manual data entry, processing time, and error rates.
Led cross-functional efforts to drive shipping cost reductions through operational and vendor optimization.
Led schedule recovery efforts that transformed a delayed project into one completed two months ahead of plan.
Project Management Intern
Tyson
Fayetteville, Arkansas
08.2010 - 03.2013
Maintained organized schedules and prioritized tasks to enhance project efficiency and meet deadlines.
Created detailed reports on the progress of projects, highlighting areas of concern or success.
Collaborated with stakeholders to ensure that all requirements are met throughout life cycle of project.