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Elizabeth Hammann
Philadelphia,PA
Summary
Resourceful Bartender Trainer experienced in developing training programs and enhancing customer service management. Delivered memorable guest experiences through strong organizational skills while guiding teams in efficient bar operations. Cultivated retail expertise across all sales aspects, from stock room management to cashier duties.
Overview
6
6
years of professional experience
Work History
Bartender Trainer
Olive Garden Restaurant
Philadelphia, PA
10.2021 - 08.2025
- Welcomed guests warmly to enhance their overall experience.
- Managed guests' drink and food orders to ensure timely service and satisfaction.
- Delivered orders promptly, ensuring guest satisfaction throughout their visit.
- Trained staff on cocktail preparation and drink presentation techniques.
- Guided team in maintaining cleanliness and organization of the bar area.
- Demonstrated proper use of bar equipment and tools to new employees.
- Made sure all checks were paid and deposits were made at the end of every shift.
Grocery Reciever and Stock room manager
Sprouts Farmers Market Inc, Grocery
Philadelphia, PA
04.2019 - 10.2021
- Inspected incoming shipments for quality and accuracy, ensuring compliance with store standards.
- Organized products in storage areas to enhance accessibility and streamline restocking.
- Coordinated with team members to optimize workflow processes and minimize delays.
- Helped customers find items throughout the store.
Education
Stranahan High School
Fort Lauderdale, FLSkills
- Cocktail preparation
- Drink presentation
- Bar equipment usage
- Staff training
- Customer service experience
- Strong organizational skills
- Team collaboration
- Cashier experience with retail and hospitality
Timeline
Bartender Trainer
Olive Garden Restaurant
10.2021 - 08.2025
Grocery Reciever and Stock room manager
Sprouts Farmers Market Inc, Grocery
04.2019 - 10.2021
Stranahan High School