Elizabeth Hanson
Wilmington,NC
Summary
Dynamic RN Care Coordinator with extensive experience at Department of Veterans Affairs, specializing in care coordination and clinical referrals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
RN Care Coordinator
Department of Veterans Affairs
Fayetteville, North Carolina
07.2022 - Current
- Managed care coordination for veterans within the Community Care Continuum framework.
- Determined Veteran needs through comprehensive chart reviews of episodes of care.
- Initiated care coordination via telephone triage to enhance service delivery.
- Reviewed clinical referrals for appropriateness and adherence to guidelines.
- Maintained clear communication with the VA PCP, PACT Team, DOA, and specialty providers.
- Addressed service requests from CITC providers efficiently.
- Identified potential barriers to effective care delivery and developed strategies to address them.
- Conducted assessments of patients to determine their medical, functional, and psychosocial needs.
- Managed caseloads consisting of high risk patients requiring specialized interventions or monitoring.
- Coordinated referrals for specialty services and provided follow-up with providers as needed.
- Consistently surpassed productivity benchmarks established by departmental leadership during remote work.
Staff Nurse
Department of Veterans Affairs
Wilmington, North Carolina
10.2019 - 07.2022
- Provided thorough care to veterans across all procedural phases: pre, intra, and post.
- Executed triage for veterans and caregivers through phone assessments prior to procedures.
- Ensured timely communication of procedural concerns to on-site medical providers.
- Performed follow-up assessments post-procedure with veterans and caregivers by phone.
- Upheld ACLS, BCLS, and Moderate Sedation certifications without a lapse.
- Consistently engaged in continuing education, and completed TMS modules as required.
Staff Nurse
New Hanover Regional Medical Center
Wilmington, North Carolina
08.2015 - 10.2019
- Executed thorough pre-operative evaluations, placing IVs, and drawing labs as ordered.
- Administered medications during all phases of patient care.
- Monitored recovery following anesthesia, determining readiness for discharge.
- Delivered educational support to patients and families at discharge.
- Completed post-discharge follow-up calls to assess patient outcomes.
- Functioned as Charge Nurse during evening and night shifts, ensuring operational efficiency.
- Served as an RN preceptor, mentoring new staff in clinical protocols.
- Provided holistic care for patients of all ages throughout the surgical processes.
Staff Nurse
New Hanover Regional Medical Center
Wilmington, North Carolina
10.2013 - 06.2016
- Supervised post-anesthesia recovery for orthopedic surgeries in patients aged 2 years and older.
- Held Charge Nurse responsibilities during evening and night shifts, prioritizing patient safety.
- Served as an RN preceptor to new hires, promoting effective nursing practices.
- Administered care across various anesthesia types, including general, spinal, and local.
Staff Nurse
New Hanover Regional Medical Center
Wilmington, North Carolina
07.2008 - 10.2013
- Led patient care for 5 to 6 individuals per shift, functioning as Charge Nurse when assigned.
- Precepted new graduate nurses, fostering professional growth and confidence.
- Adapted to float assignments in the ED and ICU departments based on staffing needs.
- Executed nursing duties across shifts, maintaining high standards of patient care.
Education
Bachelor’s degree - nursing
Grand Canyon University
Phoenix, AZ01.2013
Associate Degree - Nursing
Cape Fear Community College
Wilmington, NC01.2008
Certified Nursing Assistant I and II -
Mitchell Community College
Statesville, NC01.2003
Skills
- Care coordination and clinical referrals
- Chart reviews and nursing assessments
- Telephone triage and patient education
- Team collaboration
Certification
• American Heart Association BCLS, 6/26
• Certified Ambulatory Peri anesthesia Nurse, 05/21
• Certified Medical-Surgical Registered Nurse, 05/10
• American Heart Association ACLS, 12/22
• American Heart Association PALS, 12/19
• Certified Ambulatory Peri anesthesia Nurse, 05/21
• Certified Medical-Surgical Registered Nurse, 05/10
• American Heart Association ACLS, 12/22
• American Heart Association PALS, 12/19
Affiliations
- Phi Theta Kappa Honors Fraternity, 2008
- Academy of Medical Surgical Nurses, 2011
Awards
- UNCW Nurses Day Celebration- Nursing Excellence Award Nominee, 2010
- "In the Spotlight"
Timeline
RN Care Coordinator
Department of Veterans Affairs
07.2022 - Current
Staff Nurse
Department of Veterans Affairs
10.2019 - 07.2022
Staff Nurse
New Hanover Regional Medical Center
08.2015 - 10.2019
Staff Nurse
New Hanover Regional Medical Center
10.2013 - 06.2016
Staff Nurse
New Hanover Regional Medical Center
07.2008 - 10.2013
Bachelor’s degree - nursing
Grand Canyon University
Associate Degree - Nursing
Cape Fear Community College
Certified Nursing Assistant I and II -
Mitchell Community College