Lisa Jones
Montgomery,AL
Summary
Accomplished RN Care Coordinator with a proven track record at the State Of Alabama Department Of Public Health. I am also dedicated and compassionate with a progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
28
28
years of professional experience
Work History
RN Care Coordinator
State Of Alabama Department Of Public Health
05.2008 - Current
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via, IV, and intramuscular injections and monitored responses.
- Medication management
- Education of disease processes
- Woundcare, Catheter changes, initiating IV therapy
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Monitored patient reactions to drugs and carefully documented findings.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Home Health RN Case Manager
Baptist Health
02.2004 - 05.2007
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
Home Health RN Case Manager
Intrepid USA Healthcare Services - Home Health
03.2003 - 12.2003
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
Home Health RN Case Manager
Alacare Home Health Services
04.2000 - 03.2003
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
RN Floor Nurse
Long Term Hospital
08.1999 - 04.2000
- Utilized to documecomputer nt nursing assessments, treatments, medications and discharge instructions.
- Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
- Promoted a safe environment by consistently adhering to infection control policies and procedures.
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
- Strengthened relationships between patients, families, and healthcare providers through clear communication and active listening skills.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Ensured accuracy in patient records by meticulously documenting assessments, interventions, and outcomes, ultimately contributing to better-informed decision making by healthcare providers.
- Advanced critical thinking skills for prompt identification of potential complications or deteriorating conditions, leading to timely interventions that prevented further health decline.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Facilitated timely discharges through efficient coordination with case managers, social workers, and physicians.
- Examined and treated patients' injuries and pressure wounds to promote healing.
- Delivered treatments and direct nursing care according to physicians' orders in hospital environment.
RN Floor Nurse
Jackson Hospital
04.1997 - 08.1999
- Utilized to document nursing assessments, treatments, medications and discharge instructions.
- Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
- Promoted a safe environment by consistently adhering to infection control policies and procedures.
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
- Delivered treatments and direct nursing care according to physicians' orders in hospital environment.
- Examined and treated patients' injuries and pressure wounds to promote healing.
- Ensured accuracy in patient records by meticulously documenting assessments, interventions, and outcomes, ultimately contributing to better-informed decision making by healthcare providers.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Advanced critical thinking skills for prompt identification of potential complications or deteriorating conditions, leading to timely interventions that prevented further health decline.
- Facilitated timely discharges through efficient coordination with case managers, social workers, and physicians.
- Administered medication such as insulin and monitored patients' responses to detect problems.
- Collected and documented vital signs to maintain current records of patients' conditions.
- Improved patient care by providing compassionate and comprehensive nursing support on a busy hospital floor.
RN Floor Nurse
East Al Medical Center (Baptist East)
02.1997 - 04.1997
- Utilized to document nursing assessments, treatments, medications and discharge instructions.
- Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
- Promoted a safe environment by consistently adhering to infection control policies and procedures.
- Examined and treated patients' injuries and pressure wounds to promote healing.
- Delivered treatments and direct nursing care according to physicians' orders in a hospital environment.
- Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
- Monitored patient reactions after administering medications and IV therapies.
Education
No Degree - Nursing
Tuskegee University
Tuskegee, ALAssociate of Science - Registered Nursing
Wallace Community College
Selma, AL12-1996
Diploma - LPN
Trenholm State Technical College
Montgomery, AL11-1992
High School Diploma -
Central High School
Tuscaloosa, AL05-1983
Skills
- Basic life support
- Documentation
- Strong communication skills
- Compassionate care
- Clinical judgment
- Patient education
- Clinical assessment
- Healthcare regulations
- Compassion and empathy
- Multidisciplinary team collaboration
- Self motivation
- Wound care management
- Scheduling
- Nursing background
- Recording vital signs
- Time management abilities
- Medication administration
- Written communication
- Physical assessments
- Patient care
- Care coordination
- Problem-solving
- Student precepting
- [State] Driver's license
- Clear communication
- Care planning
- Care plan adherence
- HIPAA compliance
- Patient management
- Professional bedside manner
Timeline
RN Care Coordinator
State Of Alabama Department Of Public Health
05.2008 - Current
Home Health RN Case Manager
Baptist Health
02.2004 - 05.2007
Home Health RN Case Manager
Intrepid USA Healthcare Services - Home Health
03.2003 - 12.2003
Home Health RN Case Manager
Alacare Home Health Services
04.2000 - 03.2003
RN Floor Nurse
Long Term Hospital
08.1999 - 04.2000
RN Floor Nurse
Jackson Hospital
04.1997 - 08.1999
RN Floor Nurse
East Al Medical Center (Baptist East)
02.1997 - 04.1997
No Degree - Nursing
Tuskegee University
Associate of Science - Registered Nursing
Wallace Community College
Diploma - LPN
Trenholm State Technical College
High School Diploma -
Central High School
Similar Profiles
Barbara Mccollum-JohnsonBarbara Mccollum-Johnson
Home Health Aide at State Of Alabama Department Of Public HealthHome Health Aide at State Of Alabama Department Of Public Health
Saundra GraySaundra Gray
Deputy Director of Special Services Division at State Of Alabama Department Of Public HealthDeputy Director of Special Services Division at State Of Alabama Department Of Public Health
Tamara ThomasTamara Thomas
Medical Records Coordinator/ Executive Assistant at State Of Alabama Department Of CorrectionsMedical Records Coordinator/ Executive Assistant at State Of Alabama Department Of Corrections