Angela Hendricks
Greenville
Summary
Seasoned RN Care Coordinator with a proven track record at CHS of America, adept in managing complex pediatric cases and enhancing patient satisfaction through empathy and effective communication. With inpatient hospital experience, skilled in medication and IV administration, and patient education. I excel in providing comprehensive care and support, demonstrating strong clinical judgment and reliability and often in an autonomous setting.
Overview
16
16
years of professional experience
1
1
Certification
Work History
RN Care Coordinator
CHS of America/Medically Complex Children's Waiver
03.2022 - Current
- Managed complex pediatric cases by collaborating with specialists and coordinating care plans, resulting in a comprehensive approach to patient needs.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
Registered Nurse, Pediatrics
Prisma Health Upstate
01.2009 - Current
- Administered medications to pediatric patients, ensuring accurate dosages and monitoring for adverse reactions. Often times with initiating peripheral or PORT access.
- Provided emotional support to families during difficult times, fostering trust and establishing a positive rapport with the healthcare team.
- Provided training to parents and caregivers on proper medication administration, leading to better adherence and improved treatment outcomes.
- Conducted comprehensive assessments of pediatric patients upon admission, identifying potential risks and making necessary interventions for a safer recovery process.
- Served as Assistant Nurse Manager from August 2019-March 2022. Stepped down to pursue a different career but remained on as staff nurse in PRN role.
- Additional practice with Infusion Center from January-December 2017 and gained a lot of experience with IV and PORT access as well as different infusions.
Education
Bachelor of Science - Nursing
Clemson University
Clemson, SC12-1999
Skills
- Basic life support
- Compassion and empathy
- Medication and IV administration including peripheral or PORT access
- Patient education and counseling
- Strong clinical judgment
- Patient monitoring and evaluation
- High level of autonomy
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Certified Pediatric Nurse- Pediatric Nursing Certification Board
Timeline
RN Care Coordinator
CHS of America/Medically Complex Children's Waiver
03.2022 - Current
Registered Nurse, Pediatrics
Prisma Health Upstate
01.2009 - Current
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Certified Pediatric Nurse- Pediatric Nursing Certification Board
Bachelor of Science - Nursing
Clemson University
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