Elizabeth Harding
Greenville,MI
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Online Auctioneer/Manager
Tiffiny's Online Treasures / Merritt Auctions
06.2017 - 07.2023
- Worked with vendors to facilitate specialty auctions of items
- Described merchandise and gave bidders details and promoted value to encourage bidding.
- Met with sellers to review property and items for auction.
- Completed data entry of item information, sale price and bidder number to facilitate close-out.
- Picked orders, packed boxes and managed all shipping
- Managed Advertising
Shift Supervisor
Tim Hortons
11.2017 - 01.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Education
High School Diploma -
Northview High School
Grand Rapids, MI06.2013
Skills
- Administering Social Media Accounts
- Affiliate Management
- Converting Leads
- Staff Training
- Department Development
- Money Handling
- Customer Service and Assistance
- Wrapping and Boxing
- Customer Experience
Timeline
Shift Supervisor
Tim Hortons
11.2017 - 01.2019
Online Auctioneer/Manager
Tiffiny's Online Treasures / Merritt Auctions
06.2017 - 07.2023
High School Diploma -
Northview High School
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