Elizabeth Harkins
AURORA,IL
Summary
Detail-oriented and knowledgeable Medical Assistant offering over 10 years of experience in fast-paced settings. Positive and upbeat with excellent communication skills. Secure multitasking and organizational abilities. Dependable and resourceful worker with strong attentive nature dedicated to optimal patient care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Suburban Gastroenterology
Naperville, IL
09.2009 - Current
- Provides basic support to 9 physicians and other clinical personnel with regard to care and treatment of patients
- Performs certain administrative functions, including maintenance of patient medical records and charts, speaking with pharmacies, scheduling medical tests and labs all while maintaining confidentiality of patient information
- Promotes office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Assists with routine checks and diagnostic testing
- Entering orders and prescriptions. Following up on results
- Enhances patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Explains procedures to patients to reduce anxieties and increase patient cooperation
- Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Sanitizes, restocks and organizes exam rooms and medical equipment
- Obtains client medical history, including medication information, symptoms and allergies
- Triages patient calls daily
Front Desk Medical Receptionist
Vascular Specialty Associates
Baton Rouge, LA
01.2008 - 05.2009
- In charge of checking-in and checking-out patients, collecting co-payments and payments, medical billing process including invoices, coding and posting payments.
- Conversion of medical records and all paper charts to electronic charts. Prepared patient charts for upcoming appointments, filing charts.
- In charge of petty cash.
- Trained new employees in company front desk procedures.
- 5 Multi-line telephone experience.
- Answered calls, scheduled internal appointments, scheduled lab procedures and followed up for results.
Office Manager
PWG Properties of Coldwell Banker
Longmont, CO
12.2004 - 12.2005
- Manage complete spectrum of administrative duties for sales office of 2 multi-million dollar sales agents
- Schedule and maintain numerous appointments for multiple agents from listing appointments to lunch appointments etc
- Responsible for making travel arrangements and setting up classes for agents
- Duties include updating and maintaining two databases
- Contract management
- Process Real Estate contracts, amendments and schedule closings
- Layout ads for 4 different publications, maintain 3 websites
- Assemble and create reports, and packets for seminars
- Organize and coordinate community activities and events
- Assist with creating monthly newsletter and delivery
- Host Open House events and assist in showing homes
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
Medical Receptionist
Boulder Ophthalmology
Boulder, CO
03.2004 - 12.2004
- Patient check-in , collecting co-payments and keeping track of petty cash
- Full-cycle medical billing, coding and posting of payments
- 5 Multi-line telephone
- Scheduling for 2 providers
- Managed master calendar and scheduled appointments for 4 providers based on optimal patient loads and clinician availability
Medical Receptionist
Boulder Dermatology
Boulder, CO
07.2001 - 02.2004
- Patient check-in, collecting co-payments and keeping track of petty cash
- Full-cycle medical billing, coding and posting of payments
- Microfilming, filing, and dictation
- Trained new employees
- 6 Multi-line telephone experienced
- Scheduling for 5 providers for consultations and MOHS surgeries as well as other procedures.
- Explained instructions for pre-op of surgeries/procedures, what to expect during surgery and post-op care.
- Increased office efficiency by handling 45+ callers per day
Education
General Studies
Front Range Community College
Longmont, CO2003
Diploma - undefined
Niwot High School
2001
Skills
- Privacy and confidentiality
- Patient Care
- EMR / EHR
- Proficient in multiple telehealth platforms including PMD soft, Klara, Doximity, Zoom
- Triage and treatment coordination of patients, patient care documentation
- First Aid/CPR
- Problem/Conflict resolution
- Proficient in EPIC Hyperspace, Centricity/EMR, MS Office
- Medical office administration including, patient scheduling, medical records management
- Project organization
Additional Information
- Helped raise funding & awareness for Habitat for Humanity projects in Longmont, CO and Dupage County ,IL. Made lunch and served to volunteers and workers at Habitat for Humanity projects. Teach Sunday school to 2-3 yr olds Worked with mentally handicapped & disabled children in a school environment.
Certification
- First Aid/CPR BLS Certified
- Registered Medical Assistant Certificate.
Timeline
Registered Medical Assistant
Suburban Gastroenterology
09.2009 - Current
Front Desk Medical Receptionist
Vascular Specialty Associates
01.2008 - 05.2009
Office Manager
PWG Properties of Coldwell Banker
12.2004 - 12.2005
Medical Receptionist
Boulder Ophthalmology
03.2004 - 12.2004
Medical Receptionist
Boulder Dermatology
07.2001 - 02.2004
General Studies
Front Range Community College
Diploma - undefined
Niwot High School