Elizabeth Harrison
Clearwater,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
E-Commerce Personal Shopper
Walmart
Winston-Salem, North Carolina
08.2014 - 10.2025
- Assisted customers with product selections and personalized shopping experiences.
- Managed online orders and ensured timely fulfillment processes.
- Collaborated with team members to enhance customer service quality and satisfaction.
- Processed online orders quickly and accurately.
- Trained new staff on e-commerce procedures and customer interaction techniques.
Customer Service Manager
Space Savers
Winston-Salem, North Carolina
10.2001 - 01.2010
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
Education
Bachelor of Science - Business Administration And Management
University of Massachusetts, Lowell
Lowell, MA12-2023
Associate of Applied Science -
Forsyth Technical Community College
Winston-Salem, NC05-2015
Skills
- Product selection
- Order fulfillment
- Customer service
- E-commerce technology
- Staff training
- Inventory management
- Problem solving
- Time management
- Order processing efficiency
- Flexible schedule
Timeline
E-Commerce Personal Shopper
Walmart
08.2014 - 10.2025
Customer Service Manager
Space Savers
10.2001 - 01.2010
Bachelor of Science - Business Administration And Management
University of Massachusetts, Lowell
Associate of Applied Science -
Forsyth Technical Community College