Elizabeth Hatley
Ardmore,OK
Summary
Accomplished healthcare manager, and recruiter with a demonstrated track record of success in organizational leadership, human resources & recruitment, with over 14 years in the healthcare feild.
Overview
8
8
years of professional experience
Work History
Healthcare Recruiter | Human Resources
Community Health Systems, CHS, SBO
04.2022 - Current
- Liaised between multiple business divisions to improve communications.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Developed lists of qualified candidates for corporate hiring managers.
- Streamlined the recruitment process by implementing efficient sourcing and screening strategies for healthcare professionals.
- Recruited top talent to maximize profitability.
- Recruited new students for admission through marketing and events.
- Developed strong relationships with clients, leading to increased repeat business.
- Collaborated with cross-functional teams to plan and execute high-quality meetings and events.
Regional Clinical Manager
Southern Plain Medical Center
04.2021 - 04.2022
- Established workflow processes, monitored productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed schedules.
- ADP Payroll.
- Established relationships and contracts with employers.
- Attend weekly meetings regarding budgets, labor hours, and implementing new ideas and tactics.
- Daily deposits.
- Daily and Monthly over-the-counter income spreadsheets.
- Maintained computer and physical filing systems.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Streamlined clinic operations by implementing efficient scheduling and appointment systems.
- Improved patient satisfaction through effective communication and compassionate care.
- Enhanced team performance by providing regular training and professional development opportunities.
- Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
- Implemented innovative marketing strategies, increasing patient awareness and attracting new clients to the clinic.
Intensive Care Unit, Unit Assistant
Norman Regional Hospital
03.2019 - 06.2021
- Pleasantly interacted with patients, families, physicians and other personnel to create professional environment.
- Adhered to strict set of rules and policies concerning patient confidentiality.
- Followed HCA ethical values and principles and adhered to HIPAA medical record regulations to promote patients' privacy.
- Met with nursing staff and support personnel to plan services, programs and activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Managed and completed paperwork and overall office administration operations.
- Greeted guests in with friendliness and professionalism.
- Created and updated physical records and digital files to maintain current, accurate and proper documentation.
- Assisted with patients, families and staff in 20 bed-unit facility.
- Developed and implemented patient care plans based on physicians' instructions and generally accepted nursing practices
Trauma Care Team Associate/Health Unit Coordinator
Oklahoma University Medical Center
08.2017 - 03.2019
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Assisted with processing patient admissions, transfers and discharges.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Supported patient admissions, discharges and transfers to promote team productivity.
Office Coordinator/Technician
Transitions Rehabilitation, LLC
04.2016 - 08.2017
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Delivered clerical support by handling range of routine and special requirements.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Interacted with customers by phone, email or in-person to provide information.
- Managed work flow and productivity- with proper documents, meetings and patients.
Education
BBA - Business Administration
Oklahoma Panhandle State University
Oklahoma05.2024
Associate of Science - Healthcare Administration
Oklahoma State University
Oklahoma05.2021
Associate of Applied Science - Nursing- Some College Credit Hours
Murray State College
Ardmore, OK06.2011
Certified Nursing Assistant - Healthcare
Southern Oklahoma Technology Center
Ardmore, OK07.2009
Skills
- Team Leadership
- Payroll and budgeting
- Performance improvement
- Excellent multi-tasking ability
- Staff and Office Management
- Scheduling
- Office Administration/Management
- Relationship building
- In-clinic recruiting
- Employee screening
- Office management
- Client Relations
- Applicant interviewing
Volunteering & Memberships
- Oklahoma State University- Healthcare Advisory Committee Member
- Community Health Systems - Systems & Operations Committee Memeber
- Food and Resource Center of South Central Oklahoma INC- Volunteer
- Oklahoma Literacy Coalition Member- Membership
- H20.Life.Church- Team Leader
- Soup Kitchen- Volunteer
Certification
- Google-The Fundamentals of Digital Marketing
- NRH-American Heart Association- BLS-C and AED-C
- SOTC-Oklahoma CNA Certified
Timeline
Healthcare Recruiter | Human Resources
Community Health Systems, CHS, SBO
04.2022 - Current
Regional Clinical Manager
Southern Plain Medical Center
04.2021 - 04.2022
Intensive Care Unit, Unit Assistant
Norman Regional Hospital
03.2019 - 06.2021
Trauma Care Team Associate/Health Unit Coordinator
Oklahoma University Medical Center
08.2017 - 03.2019
Office Coordinator/Technician
Transitions Rehabilitation, LLC
04.2016 - 08.2017
BBA - Business Administration
Oklahoma Panhandle State University
Associate of Science - Healthcare Administration
Oklahoma State University
Associate of Applied Science - Nursing- Some College Credit Hours
Murray State College
Certified Nursing Assistant - Healthcare
Southern Oklahoma Technology Center
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