Summary
Overview
Work History
Education
Skills
Volunteering & Memberships
Certification
Timeline
Generic

Elizabeth Hatley

Ardmore,OK

Summary

Accomplished healthcare manager, and recruiter with a demonstrated track record of success in organizational leadership, human resources & recruitment, with over 14 years in the healthcare feild.

Overview

8
8
years of professional experience

Work History

Healthcare Recruiter | Human Resources

Community Health Systems, CHS, SBO
04.2022 - Current
  • Liaised between multiple business divisions to improve communications.
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Developed lists of qualified candidates for corporate hiring managers.
  • Streamlined the recruitment process by implementing efficient sourcing and screening strategies for healthcare professionals.
  • Recruited top talent to maximize profitability.
  • Recruited new students for admission through marketing and events.
  • Developed strong relationships with clients, leading to increased repeat business.
  • Collaborated with cross-functional teams to plan and execute high-quality meetings and events.

Regional Clinical Manager

Southern Plain Medical Center
04.2021 - 04.2022
  • Established workflow processes, monitored productivity and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed schedules.
  • ADP Payroll.
  • Established relationships and contracts with employers.
  • Attend weekly meetings regarding budgets, labor hours, and implementing new ideas and tactics.
  • Daily deposits.
  • Daily and Monthly over-the-counter income spreadsheets.
  • Maintained computer and physical filing systems.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
  • Streamlined clinic operations by implementing efficient scheduling and appointment systems.
  • Improved patient satisfaction through effective communication and compassionate care.
  • Enhanced team performance by providing regular training and professional development opportunities.
  • Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
  • Implemented innovative marketing strategies, increasing patient awareness and attracting new clients to the clinic.

Intensive Care Unit, Unit Assistant

Norman Regional Hospital
03.2019 - 06.2021
  • Pleasantly interacted with patients, families, physicians and other personnel to create professional environment.
  • Adhered to strict set of rules and policies concerning patient confidentiality.
  • Followed HCA ethical values and principles and adhered to HIPAA medical record regulations to promote patients' privacy.
  • Met with nursing staff and support personnel to plan services, programs and activities.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Managed and completed paperwork and overall office administration operations.
  • Greeted guests in with friendliness and professionalism.
  • Created and updated physical records and digital files to maintain current, accurate and proper documentation.
  • Assisted with patients, families and staff in 20 bed-unit facility.
  • Developed and implemented patient care plans based on physicians' instructions and generally accepted nursing practices

Trauma Care Team Associate/Health Unit Coordinator

Oklahoma University Medical Center
08.2017 - 03.2019
  • Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Assisted with processing patient admissions, transfers and discharges.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Supported patient admissions, discharges and transfers to promote team productivity.

Office Coordinator/Technician

Transitions Rehabilitation, LLC
04.2016 - 08.2017
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Delivered clerical support by handling range of routine and special requirements.
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Managed work flow and productivity- with proper documents, meetings and patients.

Education

BBA - Business Administration

Oklahoma Panhandle State University
Oklahoma
05.2024

Associate of Science - Healthcare Administration

Oklahoma State University
Oklahoma
05.2021

Associate of Applied Science - Nursing- Some College Credit Hours

Murray State College
Ardmore, OK
06.2011

Certified Nursing Assistant - Healthcare

Southern Oklahoma Technology Center
Ardmore, OK
07.2009

Skills

  • Team Leadership
  • Payroll and budgeting
  • Performance improvement
  • Excellent multi-tasking ability
  • Staff and Office Management
  • Scheduling
  • Office Administration/Management
  • Relationship building
  • In-clinic recruiting
  • Employee screening
  • Office management
  • Client Relations
  • Applicant interviewing

Volunteering & Memberships

  • Oklahoma State University- Healthcare Advisory Committee Member
  • Community Health Systems - Systems & Operations Committee Memeber
  • Food and Resource Center of South Central Oklahoma INC- Volunteer
  • Oklahoma Literacy Coalition Member- Membership
  • H20.Life.Church- Team Leader
  • Soup Kitchen- Volunteer

Certification

  • Google-The Fundamentals of Digital Marketing
  • NRH-American Heart Association- BLS-C and AED-C
  • SOTC-Oklahoma CNA Certified

Timeline

Healthcare Recruiter | Human Resources

Community Health Systems, CHS, SBO
04.2022 - Current

Regional Clinical Manager

Southern Plain Medical Center
04.2021 - 04.2022

Intensive Care Unit, Unit Assistant

Norman Regional Hospital
03.2019 - 06.2021

Trauma Care Team Associate/Health Unit Coordinator

Oklahoma University Medical Center
08.2017 - 03.2019

Office Coordinator/Technician

Transitions Rehabilitation, LLC
04.2016 - 08.2017

BBA - Business Administration

Oklahoma Panhandle State University

Associate of Science - Healthcare Administration

Oklahoma State University

Associate of Applied Science - Nursing- Some College Credit Hours

Murray State College

Certified Nursing Assistant - Healthcare

Southern Oklahoma Technology Center

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Elizabeth Hatley