Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elizabeth Haveman

Pensacola,FL

Summary

Skilled Retail Associate with background in customer service, inventory management, and sales. Exemplary abilities include listening to customers' needs and recommending suitable products accordingly. Have consistently maintained positive customer relations and contributed to boosting store reputation through high-quality service.

Overview

4
4
years of professional experience

Work History

Retail Associate

TJX Companies
Kalispell, MT
06.2024 - 08.2024
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
  • Operated cash register to process payments from customers.
  • Resolved customer complaints in a professional manner.
  • Organized backroom storage areas for efficient access to merchandise.
  • Performed price checks on items requested by customers.
  • Handled returns and exchanges according to company policy.
  • Greeted customers and provided excellent customer service.

Private Nanny

Care.com Inc
Pensacola, Florida
09.2023 - 06.2024
  • Maintained a safe, healthy and nurturing environment for the children in their home.
  • Provided supervision and guidance to ensure safety of children in all situations.
  • Took children on outings such as parks, library visits, sports events or educational trips.
  • Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
  • Instructed proper hygiene habits such as brushing teeth or washing hands before meals.
  • Assisted with bedtime routines such as bathing, changing clothes or reading stories.
  • Encouraged developmentally appropriate language skills through conversation and activities.
  • Administered basic first aid techniques when needed while monitoring health conditions closely.

Sales Representative

Alliance Consumer Group
Pensacola, FL
09.2022 - 07.2023
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Maintained accurate records of all sales and prospecting activities.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Assisted in developing promotional materials such as flyers, brochures.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.

Retail Associate

Montana Gift and Art
Kalispell, Montana
08.2020 - 07.2022
  • Operated cash register to process payments from customers.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Greeted customers and provided excellent customer service.
  • Resolved customer complaints in a professional manner.
  • Tracked inventory levels for restocking purposes.
  • Provided ongoing training for new staff members.
  • Conducted regular stock counts to verify accuracy of inventory records.
  • Attended team meetings to discuss sales goals, upcoming promotions.
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.

Education

High School Diploma -

Homeschooled
Kalispell, MT
05-2021

Criminal Justice

Flathead Valley Community College
Kalispell, MT

Skills

  • Cash Register Operation
  • Merchandise Display
  • Customer Engagement
  • Reliability
  • Product Merchandising
  • Customer Service
  • Customer Assistance
  • Fitting room maintenance
  • Phone Etiquette
  • Sales Goals Attainment

References

References available upon request.

Timeline

Retail Associate

TJX Companies
06.2024 - 08.2024

Private Nanny

Care.com Inc
09.2023 - 06.2024

Sales Representative

Alliance Consumer Group
09.2022 - 07.2023

Retail Associate

Montana Gift and Art
08.2020 - 07.2022

High School Diploma -

Homeschooled

Criminal Justice

Flathead Valley Community College

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Elizabeth Haveman