Elizabeth Hernandez

Got Game Sports
Focused & driven After School Program Director with excellent management skills. Passionate in providing a thriving & stable environment for each & every one of the students. Adept at managing parent concerns & expectations while working through the daily fast pace of the daily demands.

Motavation

• Guides students through difficult obstacles that cause destructive behaviors by allowing a safe place to understand the mental & emotional challenges they are going through
• Providing methods to build struggling students confidence while highlighting their strengths

Leadership/Logistics

• Manages a team of 9
• Plans & creates weekly schedules
• Creates activities according to age groups to allow optimal development according to age
• Works side by side with staff & faculty to nourish a stable line of communication for optimal success of the students
• Does all inventory/ shopping for all needed supplies to effectively run the program

• Built positive, nurturing environments to support child social & emotional growth
• Establishing lasting professional connections with the family & children by encouraging open communication with positive surroundings
• Managed children's schedules, planned engaging activities, & school pick ups

Worked as a manager for 4 years directing 3 different specialty teams. Leading price change, the weekly ad, & logistics. I ran the companies 2 million dollar remodel managing a team of 25 while working side by side with all vendors & last minute changes.

• Managed loading & pushing all merchandise of re-setting departments
• Sorted product to keep deliveries on schedule keeping green scores
• Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
• Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
• Led employee relations through effective communication, coaching, training, and development.
• Identified and corrected deficient performance and behaviors to achieve maximum productivity.