Elizabeth Hilliard
Las vegas,Nevada
Summary
Professional therapist with solid experience and strong commitment to delivering top-tier results. Skilled in various massage techniques, pain management, and client wellness. Known for collaboration, adapting to changing needs, and achieving client satisfaction. Reliable, with focus on creating serene and therapeutic environment.
Knowledgeable hospitality drive with rich background in retail management and ownership. Demonstrated ability to drive customer satisfaction and streamline operations. Proven track record of leveraging strategic planning and leadership skills to achieve business success.
Overview
8
8
years of professional experience
Work History
Mobile Vintage Pop up Shop
Lantico Vintage Co
Los Angeles, CA
05.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Organized successful in-store events to drive foot traffic and boost sales during key periods throughout the year.
- Maintained a visually appealing store layout that encouraged browsing and increased the average transaction value.
- Launched an e-commerce platform to reach new customers and increase overall revenue.
Massage Therapist
Red Rock Spa at Red Rock Resort
Las Vegas, NV
02.2017 - 03.2020
- Provided therapeutic massage services to clients, enhancing relaxation and physical well-being.
- Utilized various massage techniques, including Swedish and deep tissue, to improve client satisfaction.
- Educated clients on self-care practices and post-treatment recommendations for optimal recovery.
- Collaborated with team members to ensure seamless service delivery and enhance client experience.
- Participated in ongoing training sessions to refine techniques and stay updated on industry trends.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Education
Massage Therapy - Massage
Nevada School of Massage Therapy
Las Vegas, NV08.2015
High School Diploma -
Clark HS
Las Vegas, NV08.2001
Skills
- Relationship building and management
- Sales expertise
- Customer service
- Effective communications
- Licensed massage therapist (LMT)
- Team collaboration
- Professionalism and ethics
- Guest relations
Timeline
Mobile Vintage Pop up Shop
Lantico Vintage Co
05.2020 - Current
Massage Therapist
Red Rock Spa at Red Rock Resort
02.2017 - 03.2020
Massage Therapy - Massage
Nevada School of Massage Therapy
High School Diploma -
Clark HS