Elizabeth Hochheim
Goshen,NY
Summary
Results-driven sales and training manager recognized for boosting sales revenue by 25% month over month and aligning training initiatives with business objectives. Skilled in leveraging digital marketing strategies to enhance brand visibility and engage customers. Strong leadership in cultivating high-performing teams and optimizing operational workflows.
Overview
18
18
years of professional experience
Work History
Bookkeeper
Kincade Tax & Accounting
Washingtonville , NY
04.2023 - Current
- Executed accounting and bookkeeping services to support business operations.
- Maintained accurate financial documentation to facilitate auditing processes.
- Scheduled and confirmed appointments to streamline workflow.
Resturant Manager
Dimmick Inn
Milford, United States
09.2021 - 03.2024
- Increases sales revenue by 25% month over month by implementing a key performance sales target system for servers
- Increased exposure and sales through social media and print initiatives, enhancing brand visibility and customer engagement
- Planned and managed inventory replenishment for front and back of house to align stock levels with customer demand
- Established a scheduling system based on customer and sales data to decrease payroll
- Built personable, professional hospitality team of 25+ members, ensuring well-trained staff through consistent support
Bartender
Scotchtown Craft
Middletown, United States
01.2018 - 03.2023
- Crafted signature cocktails using fresh ingredients and unique flavor combinations.
- Cultivated relationships with restaurant guests, creating memorable experiences that encouraged repeat visits.
- Managed inventory of liquor, beer, wine, and other beverages, maintaining optimal stock levels to support service efficiency.
- Enhanced social media marketing strategies, driving significant increases in revenue and guest engagement.
Sales and Training Manager
AT&T
Nanuet, United States
07.2008 - 04.2015
- Increased sales revenue 10% in 2013 and 15% in 2014 by implementing marketing strategies, then analyzing trends, and results
- Spearheaded curriculum development for sales and operational training, aligning programs with regional goals to boost team capabilities
- Monitored team performance through monthly forecast meetings, sales observations, and daily coaching sessions to enhance sales effectiveness
- Developed and implemented a mock-audit system, which increased the region's scores by 10%
- Conducted recruitment and interviews to select top candidates, ensuring a high-performing team aligned with sales objectives
- Four-time monthly AT&T Top Gun Winner; 4th quarter AT&T Top Gun winner (2013)
Education
Bachelor of Science - Business Administration with a Concentration in Marketing
Mercy College
Dobbs Ferry, NY05-2020
Skills
- Financial Reporting
- Accounting Software
- Auditing
- Inventory tracking
- Microsoft Office Expert
- B2B Sales Expert
- Sales reporting
- Customer relationship management
- Team building
- Effective communication
- Business development
- Marketing
- Digital marketing
Timeline
Bookkeeper
Kincade Tax & Accounting
04.2023 - Current
Resturant Manager
Dimmick Inn
09.2021 - 03.2024
Bartender
Scotchtown Craft
01.2018 - 03.2023
Sales and Training Manager
AT&T
07.2008 - 04.2015
Bachelor of Science - Business Administration with a Concentration in Marketing
Mercy College