Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Hoover

Pittsfield,Illinois

Summary

Reliable and upbeat employee successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Lodge Associate

Hadley Creek Outfitters
09.2008 - 12.2011
  • Established and upheld high standards, promoting great customer service and assistance to guests.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Evaluated and promptly resolved lodging facility operational issues.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.

Education

Associate of Applied Science - General Office Services

International Business College - Indianapolis
Indianapolis, IN
05.1998

High School Diploma -

Lebanon High School, Lebanon, IN
Lebanon, IN
06.1997

Skills

  • Customer Needs Assessments
  • Special Assignments
  • Maintaining Clean Work Areas
  • Customer Inquiries
  • Customer Satisfaction
  • Restocking Items
  • Strong Communication and Interpersonal Skills
  • Available Nights, Weekends and Holidays
  • Safety and Cleanliness Standards
  • Goal-Driven

Timeline

Lodge Associate

Hadley Creek Outfitters
09.2008 - 12.2011

Associate of Applied Science - General Office Services

International Business College - Indianapolis

High School Diploma -

Lebanon High School, Lebanon, IN