Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Hoover

Manhattan Beach,CA

Summary

Senior global human resources and total rewards professional with extensive experience leading HR operations , workforce compliance, employee engagement, and benefits strategy across complex multinational organizations. Proven success managing global HR programs supporting 450+ employees across 32 countries while driving operational efficiency, workforce wellness, risk mitigation, and employee experience initiatives. Recognized for building professional connections while developing scalable HR infrastructure, leading cross-functional transformation initiatives, and aligning people strategies with organizational objectives.

Overview

33
33
years of professional experience

Work History

Global Human Resources Operations Director

ICANN
Los Angeles, California
07.2022 - Current

Direct global human resources operations for 450 staff across 32 countries ensuring compliance, operational consistency, and alignment with organizational objectives.

  • Design and implement multinational benefits and wellness programs, aligned with enterprise total total rewards strategies.
  • Led global workforce compliance initiatives and vendor RFP processes, resulting in annual savings exceeding $310,000 in 2025 with enhanced level of service.
  • Partnerships with executive leadership, finance, legal and IT teams to improve operational efficiency and employee experience.
  • Conduct enterprise risk assessments and served as emergency response delegate for the Global HR team.
  • Recognized with the Gallagher's Best-in-Class recognition in 2024 and 2025 for excellence in benefits and workforce wellness strategy.

Sr. Manager Global Human Resources Operations

ICANN
Los Angeles, California
07.2015 - 06.2022

Led and mentored Global HR operations staff while driving consistent service delivery across international locations. Drove development and execution of HR strategies for global team alignment with organizational objectives.

  • Directed organization-wide HR communication initiatives to improve staff engagement and operational transparency.
  • Partnered with HR, finance, legal and IT leadership teams during Oracle ERP implementation and process integration.
  • Strengthened global employer-of-record strategies in 15 countries through vendor partnerships to support international workforce expansion.

Human Resources Manager

ICANN
Los Angeles, California
04.2012 - 06.2015

Supported 200% global organizational growth over a 4-year period through implementation of formalized processes and procedures including orientation and workforce integration programs.

  • Served as a trusted HR business partner supporting employee relations, performance management, and organizational effectiveness initiatives.
  • Managed competitive benefits programs designed to improve recruitment and retention outcomes.
  • Led evaluation and implementation efforts for a new Oracle cloud based HRIS platform to enhance operational efficiency and workforce reporting.

HR Coordinator

Mission Critical Technologies
El Segundo, California
12.2005 - 04.2012

Executed full-cycle HR functions in dynamic fixed-term contract environment.

  • Developed Conducted interviews, onboarding orientations, and exit interviews to improve employee experience.
  • Administered comprehensive benefits programs including medical, dental, vision, 401(k), and life insurance.
  • Managed commercial and government contracts for clients including Toyota, Nestlé, USAID, and NASA under top-secret clearance.

Director of Entertainment Marketing

Motion Picture Placement and ISS
10.1993 - 04.2005

Held leadership roles in entertainment marketing and production operations, managing client relationships, promotional campaigns, and product placement initiatives for feature film, television, and commercial productions.

Education

Certificate in Human Resources Management - Human Resources Management

University of California, Los Angeles
Los Angeles, CA

Bachelor of Arts - Communications and Social Science

University of Southern California
Los Angeles, CA

Skills

  • Global Human Resource Operations
  • Total Rewards and Benefits Strategy
  • International Workforce Compliance
  • Employee Relations and Engagement
  • HRIS and ERP Implementations
  • Global Employment Programs
  • Workforce Planning
  • Change Management
  • HR Policy and Governance
  • Risk Assessment and Crisis Response
  • HR Project Management
  • Compensation and Wellness Programs
  • Vendor Management & RFP Oversight
  • Cross-Functional Leadership

Timeline

Global Human Resources Operations Director

ICANN
07.2022 - Current

Sr. Manager Global Human Resources Operations

ICANN
07.2015 - 06.2022

Human Resources Manager

ICANN
04.2012 - 06.2015

HR Coordinator

Mission Critical Technologies
12.2005 - 04.2012

Director of Entertainment Marketing

Motion Picture Placement and ISS
10.1993 - 04.2005

Certificate in Human Resources Management - Human Resources Management

University of California, Los Angeles

Bachelor of Arts - Communications and Social Science

University of Southern California
Elizabeth Hoover