Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Experience
Timeline
Generic

Elizabeth Houston

Business Office Manager
Gastonia,NC

Summary

Business Owner, Full Sales, Payroll, Business Office Manager, Human Recourse Director, Insurance Adjuster & Medical Biller, Full Bookkeeper with CPA experience, Health Field 30 Years.

Overview

9
9
years of professional experience

Work History

Business Office Manager - Admissions-Full Duties

The Greens at Gastonia
10.2024 - Current
  • Admissions, Accounts Payable, Accounts Receivable
  • Collections, Patient Care Conferences

Business Office Manager - Full Duties Business Office Manager

Liberty Health Care /The Pavilion
04.2024 - 10.2024
  • Admissions, Accounts Payable, Scheduling
  • Collections, Accounts Receivable, Insurance Billing

Director of Business Office Operations – Human Resources – Admissions

The Blake at Baxter Village
01.2024 - 04.2024
  • Human Resources, Admissions Full Duties, Business Director
  • Accounts Payable, Accounts Receivable, Insurance Billing, Payroll

Business Office Manager

Belmont Surgery Center
08.2022 - 09.2023
  • Business Office Manager with full duties.
  • Accounts Payable, Accounts Receivable, Billing, Collections, and Payroll.
  • Prepared journal entries.
  • General ledger, reconciliations, and vendor management.
  • Financial statements and reports.
  • Weekly cash flow, quarterly IRS payments, taxes, and insurance.
  • Processed weekly payroll

Business Office Manager

Caromont – Courtland Terrace
10.2019 - 07.2022
  • Business Office Manager with full duties.
  • ADP payroll and Kronos payroll 10 years.
  • All monthly closing, and other duties

Business Office Manager

White Oak Manor
01.2017 - 10.2019
  • Managed the Business Office with constant detractions, monitored the duties for Admissions.
  • Responsible for the 160 Bed Skilled and Rehab Building.
  • Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency.
  • Monitored the facility to ensure that it remained safe, secure, and well-maintained.
  • Planned, administered, and controlled budgets for contracts, equipment and supplies.
  • Hired and terminated clerical and administrative personnel.
  • Set goals and deadlines for the department.
  • Daily admissions, finances, dining room duty, and room checks.
  • Collected monies, kept the budget under the expected levels and other clerical duties expected.
  • Inventory and budgeting.

Education

Bachelor of Arts -

Elon University
Elon, NC
05-1995

Associate’s in Business -

Elon College
Elon
05-1989

High School Diploma -

Ashbrook High
Gastonia NC
06-1985

Skills

  • Deadline management
  • Account reconciliation
  • Staff training and development
  • Office administration
  • Business Owner/Sales
  • Full CPA/Bookkeeper
  • Insurance Adjuster/Medical Biller
  • Payroll
  • Human Director

Accomplishments

  • Caromont Health – Saved the company 1.2 million dollars by reprocessing lost claims.
  • Caromont Health – Award for best Financial Business Office Manager
  • Reported Profit and Loss to Leaders of Caromont Health and worked closely with Finance department.
  • Several Promotions with Alexandria Place
  • Saved 90 % of loss by reclaiming processing of Collections Outstanding
  • Trained Employee’s on new computer systems.

Additional Experience

  • Alexandria Place- Full Charge Bookkeeper Admin Jan. 2007 to Dec. 2016
  • Performed all Business Office Management duties for Skilled Nursing and Assisted Living Facility
  • Developed efficiency - enhancing workflow/process of improvements that made it possible to accommodate increasing responsibilities necessitated by staff.
  • Handled all general ledger duties for monthly and year-end balances.
  • Assisted with CPA totals, processed all insurance claims and collected for company.
  • Saved thousands of dollars in fees, improved census, and cut cost with Budget changes.
  • Neuroscience & Spine Center- Admin Specialist Jan. 2000 to Jan. 2007
  • Scheduled all medical appointments and procedures, handled a busy phone system, functioned as primary liaison to patients and ensured a consistently positive patient experience.
  • Promotions and awards handled all medical disability forms for lawyers and social security disability claims.
  • Created and processed state and federal reports for management with important decision-making tools to help the budget.
  • Awarded for new cost cutting ideas to benefit the company.

Timeline

Business Office Manager - Admissions-Full Duties

The Greens at Gastonia
10.2024 - Current

Business Office Manager - Full Duties Business Office Manager

Liberty Health Care /The Pavilion
04.2024 - 10.2024

Director of Business Office Operations – Human Resources – Admissions

The Blake at Baxter Village
01.2024 - 04.2024

Business Office Manager

Belmont Surgery Center
08.2022 - 09.2023

Business Office Manager

Caromont – Courtland Terrace
10.2019 - 07.2022

Business Office Manager

White Oak Manor
01.2017 - 10.2019

Bachelor of Arts -

Elon University

Associate’s in Business -

Elon College

High School Diploma -

Ashbrook High