Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Howe

Owensboro,KY

Summary

I am seeking a long term, rewarding career. I am in high hopes of securing a responsible position in which I will flourish, grow, and extend my knowledge.

Overview

12
12
years of professional experience

Work History

Mortgage Customer Specialist

U.S. Bank Home Mortgage
09.2021 - 04.2025
  • Verified accuracy of customer account information and updated when necessary.
  • Responded to customer inquiries via phone, email and web-based platforms.
  • Provided customers with detailed information their mortgage loan application
  • Analyzed client feedback to identify areas for improvement, leading to more efficient problem-solving techniques.
  • Processed mortgage loan applications
  • Used multiple computer applications at once
  • Work well with a diverse group of team members
  • Learned easily through calls and live internet meetings
  • Managed high call volume efficiently
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Multi-tasking using computer, phone and email
  • Communication Skills

Child Care Worker

Charlotte's Web
08.2018 - 02.2020
  • High level of patience with immense love and compassion for children.
  • Skilled child care worker with knowledge of developing fun and interesting activities
  • Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Developed age-appropriate activities and crafts to engage children.
  • Provided emotional support and guidance to children during difficult times.
  • Monitored children's activities to verify safety and wellbeing.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Good communication skills and interpersonal skills
  • CPR/First Aid Certified

General Laborer

Perdue
03.2016 - 05.2018
  • Packaged poultry
  • Wiped excess poultry scraps and water of packages to be sealed
  • Placed packaged poultry on trays to be distributed to other departments to be wrapped in plastic for shipping.
  • Ensured the production floor was clean of all dropped poultry.
  • Placed dropped poultry on ice to be sent to a wash station where at the end of the day the poultry was sanitized.
  • Utilized conveyor belt systems and machines.
  • Worked in a team environment daily
  • Utilized common knowledge safety around machines, conveyor belts, and equipment on production floor
  • Utilized poultry safety per FDA standards

General Laborer

WaxWorks
11.2014 - 03.2016
  • Verified UPC codes on DVD's by comparing them to a list
  • Scanned barcodes on DVDs and a confirmation code to verify the correct DVDs were in the correct box for distribution and shipping
  • Stocked warehouse shelves
  • Sent out emails to office staff with a list of DVDs when there were DVDs that were not in stock, so office staff work know what DVDs needed to be ordered for our warehouse location
  • Verified how many packages were being shipped from our warehouse to stores using a computer program, then entered the amount in a separate computer system to be sent to upper management
  • Printed UPC code stickers to be put on DVDs for Site-to-Store.
  • Separated DVDs to be placed in different labeled bins to be shipped to various stores.

Medical Assistant

One Park Place Assistant Living
07.2013 - 01.2014
  • Distributed medications to residents
  • Delivered meals to residents
  • Verified and kept track of worksheet dates and times residents received their medications and meals
  • Assisted residence with bathing
  • When an emergency occurred, I was required to call emergency services immediately
  • Assisted handicapped residence into their beds
  • Washed dishes after residence's mealtime
  • Insured that residence insulin dosage was correct

Education

High School Diploma -

Sugar Grove Christian Academy
Fordsville, KY
06-2013

Skills

  • Multitasking and organization
  • Warehouse Experience
  • Manufacturing
  • Customer Service

Timeline

Mortgage Customer Specialist

U.S. Bank Home Mortgage
09.2021 - 04.2025

Child Care Worker

Charlotte's Web
08.2018 - 02.2020

General Laborer

Perdue
03.2016 - 05.2018

General Laborer

WaxWorks
11.2014 - 03.2016

Medical Assistant

One Park Place Assistant Living
07.2013 - 01.2014

High School Diploma -

Sugar Grove Christian Academy

Similar Profiles

CREATE PROFILE
Elizabeth Howe