ELIZABETH INGRAM
Gilbert
Summary
Experienced Expanded Functions Dental Assistant with 18 years of experience. Skilled in providing exceptional dental care with a spirited and knowledgeable approach. Strong organizational skills and excellent chairside manner contribute to a smooth workflow. Dedicated to delivering exceptional patient care and education, making a positive impact on every individual encountered.
Overview
13
13
years of professional experience
Work History
Lead Expanded Functions Dental Assistant
Phoenix Indian Medical Center
10.2023 - Current
- Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
- Supported dentist during oral surgeries, ensuring proper instrument preparation and sterilization procedures were followed.
- Increased efficiency in the dental office by assisting with chairside duties such as taking impressions and fabricating temporary crowns.
- Applied fluoride varnish and sealants.
- Assisted dentists in complex procedures, ensuring efficient and high-quality treatment outcomes.
EFDA DENTAL ASSISTANT
IHS Fort Belknap
10.2022 - 10.2023
- Assisted in coronal polishing.
- Applied fluoride varnish and sealants.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Joint Commission trained and knowledgeable.
LEAD EXPANDED FUNCTION DENTAL ASSISTANT
Gilbert Center Dentistry
05.2015 - 10.2022
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Managed office schedules and calendars to coordinate administrative planning and execution.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Oversaw daily operations to ensure high levels of productivity.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
- Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
TRAVELING DENTAL ASSISTANT
Dependable Dental Temp Agency
06.2012 - 04.2020
- Travel around the Valley to help Dental offices as needed on a short notice.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants.
LEAD DENTAL ASSISTANT
John Coleman DMD
01.2013 - 05.2015
- Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
- Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
Education
Expanded Function Dental Assistant (EFDA)
Rio Salado College- 2021
Tempe, AZ 01-2021
Expanded Function Dental Assistant Certificate - undefined
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ01.2020
Dental Assisting - undefined
National Institute of Technology
Houston, TX01.2004
Dental Assisting Certification
NIT (National Institute of Technology)
Houston, TX - 2003Snow College
Ephraim, UT - 1999-2000High School Diploma -
Billy Ryan High School
Denton, TX01-1998
Skills
- Patient Flow Management
- Patient Care Excellence
- Teamwork and Collaboration
- Detail-Oriented
- Customer Service
- Organization and Prioritization
- Advising and Educating Patients
- Relationship Building
- Verbal and Written Communication
- Responding to Difficult patients for Doctor and office staff
- Restorative procedures
- Temporary crown fabrication
- Sealant application
Timeline
Lead Expanded Functions Dental Assistant
Phoenix Indian Medical Center
10.2023 - Current
EFDA DENTAL ASSISTANT
IHS Fort Belknap
10.2022 - 10.2023
LEAD EXPANDED FUNCTION DENTAL ASSISTANT
Gilbert Center Dentistry
05.2015 - 10.2022
LEAD DENTAL ASSISTANT
John Coleman DMD
01.2013 - 05.2015
TRAVELING DENTAL ASSISTANT
Dependable Dental Temp Agency
06.2012 - 04.2020
Expanded Function Dental Assistant Certificate - undefined
Maricopa Community Colleges - Rio Salado Community College
Dental Assisting - undefined
National Institute of Technology
Expanded Function Dental Assistant (EFDA)
Rio Salado College- 2021
Dental Assisting Certification
NIT (National Institute of Technology)
Snow College
High School Diploma -
Billy Ryan High School
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