Elizabeth Israel
Office Manager
Fort Worth,TX
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, filing claims and resource allocation to drive operational success.
Overview
10
10
years of professional experience
Work History
Office Manager
Allen Chiropractic & Grapevine Functional Medicine
05.2022 - Current
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Coached new hires on company processes while managing employees to achieve maximum production
Medical Assistant
Allen Chiropractic & Grapevine Functional Medicine
10.2021 - Current
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Called and faxed pharmacies to submit prescriptions and refills.
- Verified patient insurance coverage and collected required co-payments.
- Performed Skin prick allergy testing
- Educated patient on Immunotherapy Injections
- Administered Vitamin IV therapy Infusions
- Completed regular blood draws and obtained requisitions.
- Developed and maintained successful relationships with suppliers and territory managers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Phlebotomist
Allen Chiropractic & Grapevine Functional Medicine
06.2017 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Assisted in training and onboarding new phlebotomists.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Monitored supply levels and placed orders for laboratory supplies.
- Handled insurance verification tasks using Availity and specific insurance verification websites to validate patient insurance information.
Personal Trainer
Allen Chiropractic & Grapevine Functional Medicine
02.2015 - Current
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Developed customized fitness plans for wide range of clients to expand services.
Front Desk Receptionist
Allen Chiropractic & Grapevine Functional Medicine
11.2013 - Current
- Maintained an organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Trained new team members on company procedures, customer service and issue resolution.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
Medical Assistant
Medical Career Training
Bedford, Tx10.2021
Phlebotomy
Medical Career Training
Bedford, TX06.2017
Personal Trainer
The Cooper Institute
Dallas, TX02.2015
High School Diploma -
Northwest High School
Justin, Tx06.2009
Midwifery
Association of Texas Midwives
08.2024 - Current
Skills
- Documentation and Control
- Specimen Collection
- Medical Records Management
- Antigen Testing
- Updating Medical Records
- Managing Medical Laboratory Equipment
- Judgment and Decision-Making
- Administrative support
- Friendly nature
- Clear oral/written communication
- Team Bonding
- Claim submission
- Insurance verification
- Patient billing
Timeline
Midwifery
Association of Texas Midwives
08.2024 - Current
Office Manager
Allen Chiropractic & Grapevine Functional Medicine
05.2022 - Current
Medical Assistant
Allen Chiropractic & Grapevine Functional Medicine
10.2021 - Current
Phlebotomist
Allen Chiropractic & Grapevine Functional Medicine
06.2017 - Current
Personal Trainer
Allen Chiropractic & Grapevine Functional Medicine
02.2015 - Current
Front Desk Receptionist
Allen Chiropractic & Grapevine Functional Medicine
11.2013 - Current
Medical Assistant
Medical Career Training
Phlebotomy
Medical Career Training
Personal Trainer
The Cooper Institute
High School Diploma -
Northwest High School
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