Elizabeth Jackson
Arvada,CO
Summary
Assistant Community Manager with experience supporting 200+ unit multifamily properties in rent collections, delinquency management, leasing operations, lease compliance, and financial reporting. Experienced in maintaining audit-ready records, supporting monthly accounting workflows, and ensuring smooth daily property operations, including coverage in management’s absence.
Proficient in Yardi and OneSite with strong knowledge of resident lifecycle management, Fair Housing compliance, and property-level financial processes. Known for strong organization, consistent follow-up on resident accounts, and ability to keep high-volume office operations running efficiently in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Teacher
Lionheart children’s academy
, CO
01.2025 - Current
- Managed daily classroom and administrative operations, ensuring smooth functioning in a fast-paced environment through effective organization, multitasking, and time management
- Maintained confidential records and documentation accurately, demonstrating strong attention to detail and compliance with privacy standards
- Communicate professionally with families to resolve concerns and ensure positive experiences
- Coordinated scheduling, reporting, and administrative support tasks, enhancing operational efficiency for leadership staff
- Handle multiple priorities simultaneously while maintaining professionalism and efficiency
- Support overall operational goals through organization, communication, and problem-solving
Qmap/Caregiver
Northglenn Heights Assisted Living
Northglenn, Colorado
03.2019 - 06.2024
- Maintained accurate, compliant resident documentation in accordance with regulatory standards
- Coordinated communication among families, staff, and leadership to enhance continuity of care
- Responded effectively in high-pressure and emergency situations with professionalism and sound judgment
- Managed multiple time-sensitive responsibilities to prioritize resident-centered support
- Enhanced documentation accuracy and communication while resolving conflicts in a regulated environment
Assistant Community Manager
Avena Apartments – Wasatch Property Management
Thornton, Colorado
02.2023 - 09.2023
- Managed rent collections and resident account activity for 200+ unit multifamily community, enhancing delinquency control and ensuring monthly revenue stability
- Conducted consistent delinquency follow-up and payment coordination, contributing to improved account resolution and reduced outstanding balances
- Acted as primary office contact in management’s absence, maintaining seamless property operations and consistent resident service
- Maintained audit-ready lease files and compliance documentation in accordance with company and Fair Housing standards
- Coordinated full lease lifecycle including move-ins, move-outs, leasing documentation, inspections, and resident communication
- Supported monthly financial reporting, invoice tracking, and account reconciliation processes to ensure accurate property records
- Addressed resident concerns effectively, contributing to strong retention focus and high service standards
- Supported occupancy and leasing goals through proactive communication and operational consistency
Assistant Community Manager
Avenue5 Property Management
Longmont, Colorado
07.2021 - 11.2021
- Coordinated daily property operations, ensuring timely rent collections, accurate resident account oversight, and efficient leasing processes
- Facilitated financial reporting, tracked delinquencies, and reconciled accounts to uphold accuracy in property financials
- Verified applicant documentation and income in compliance with Fair Housing and company standards
- Maintained audit-ready resident files and lease documentation to support compliance and inspection readiness
- Executed leasing processes, coordinated move-ins, and managed resident lifecycle to enhance resident satisfaction
- Operated in a high-volume environment requiring accuracy, multitasking, and operational efficiency
Leasing Consultant
Magnolia Ridge – Avenue5 Property Management —
Thornton, Colorado
03.2021 - 07.2021
- Drove occupancy goals through effective leasing strategies and exceptional customer service
- Conducted property tours and guided prospective residents through leasing and application process, enhancing resident engagement
- Prepared lease agreements and coordinated move-ins to ensure smooth resident onboarding
- Built strong resident relationships through consistent communication and follow-up
- Supported front office operations during high-traffic leasing periods, ensuring efficient service delivery
Education
High School Diploma -
Pathways Future Center
Thornton, CO02-2016
Front Range Community College
Westminster, CO05-2026
Skills
- Rent Collections & Delinquency Control
- Property Operations & Office Leadership Support
- Lease Administration & Compliance (Fair Housing)
- Audit-Ready File Management
- Accounts Receivable & Reconciliation Support
- Financial Reporting Assistance
- Move-In / Move-Out Coordination
- Resident Relations & Conflict Resolution
- Occupancy & Retention Support
- High-Volume Multifamily Operations
- Yardi OneSite
- Microsoft Office Google Workspace
Timeline
Teacher
Lionheart children’s academy
01.2025 - Current
Assistant Community Manager
Avena Apartments – Wasatch Property Management
02.2023 - 09.2023
Assistant Community Manager
Avenue5 Property Management
07.2021 - 11.2021
Leasing Consultant
Magnolia Ridge – Avenue5 Property Management —
03.2021 - 07.2021
Qmap/Caregiver
Northglenn Heights Assisted Living
03.2019 - 06.2024
High School Diploma -
Pathways Future Center
Front Range Community College