ELIZABETH JARAMILLO
El Paso,TX
Summary
Dynamic professional with a proven track record at Dillards Department Store, excelling in customer service and problem-solving. Demonstrated ability to enhance customer satisfaction and team performance at Sand Dunes Transportation. Skilled in time management and teamwork, achieving strategic goals and fostering strong relationships with customers and suppliers.
Overview
20
20
years of professional experience
Work History
Retail Sales Associate
Dillards Department Store
08.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Manager
Sand Dunes Transportation
02.2005 - 03.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
High School Diploma -
Mountainview High School
El Monte, CA05-1990
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Customer Assistance
Timeline
Retail Sales Associate
Dillards Department Store
08.2023 - Current
Manager
Sand Dunes Transportation
02.2005 - 03.2020
High School Diploma -
Mountainview High School
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