Elizabeth Jones
Black Mountain,NC
Summary
Results-driven professional with experience supervising daily operations in fast-paced environments. Known for strong problem-solving skills, effective communication, and a commitment to training new staff on best practices. Ready to contribute to team success and enhance customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Cashier/associate
Bath and Body Works
Asheville, NC
05.2024 - Current
- Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
- Trained new cashiers on point-of-sale systems and customer service protocols.
- Assisted with managing cash handling procedures, including deposits and reconciliation processes.
- Assisted in maintaining organized and visually appealing merchandise displays at checkout areas.
- Rearrangement of product on the sales floor to maximize sales of new product
- Interacted with customers on the front line of sales and returns
- Managed online orders from receiving to customer distribution
- Act as sales representative for customers in the store
Childcare Assistant
Christ Community Church Nursery
Montreat, NC
09.2022 - 05.2024
- Supervised daily activities to ensure a safe and engaging environment for children.
- Assisted in implementing age-appropriate educational programs to foster child development.
- Communicated effectively with parents regarding child's progress and daily experiences.
- Facilitated group activities that promoted social skills and teamwork among children.
- Maintained cleanliness and organization of play areas, ensuring compliance with safety standards.
- Collaborated with lead educators to support curriculum delivery and classroom management.
- Monitored children's behavior, providing guidance to encourage positive interactions and conflict resolution.
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Childcare Assistant
Boys and Girls Club- Salvation Army
Asheville, NC
06.2023 - 08.2023
- Participated in training sessions to enhance childcare skills and stay updated on best practices.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Promoted emotional well-being through empathetic communication and consistent support during challenging moments.
- Provided extra support for children with special needs by adapting activities or offering one-on-one assistance when necessary.
- Taught children to organize toys, wash hands, and share by leading by example.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Promoted learning and social development through structured and unstructured playtime.
- Kept children between ages of [5] and [14] safe and secure with vigilant oversight.
- Read stories, sang songs and facilitated creative play.
- Provided support and guidance to children in conflict resolution.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
Education
Associate of Science - Associates Degree
Montreat College
Montreat, NC05-2026
Skills
- Training and coaching
- Training and mentoring
- Customer assistance
- Point of sale operation
- Cashier training
- Cash handling
- Manager support
- Dependability
- Cash drawer reconciliation
- Upselling strategies
- Tactfulness
- Dispute mediation
- Store policies enforcement
- Staff training
- Opening and closing procedures
- Cash handling expertise
- Deposit preparation
- Credit and cash transactions
- Positive attitude
- Problem-solving
- Punctual and reliable
- Time management
- Attention to detail
- Clear communication
Certification
CPR certified
Timeline
Lead Cashier/associate
Bath and Body Works
05.2024 - Current
Childcare Assistant
Boys and Girls Club- Salvation Army
06.2023 - 08.2023
Childcare Assistant
Christ Community Church Nursery
09.2022 - 05.2024
Associate of Science - Associates Degree
Montreat College