Accomplished RN Case Manager with a proven track record at Advocate Physicians at Home, adept in chronic disease management and compassionate care. Excelled in reducing hospital readmission rates and improving patient satisfaction through effective case coordination and patient education. Skilled in clinical assessment and medication management, demonstrating a results-driven approach with a focus on quality improvement and patient advocacy.
Overview
13
13
years of professional experience
Work History
RN Case Manager
Advocate Physicians at Home
09.2022 - Current
Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
Educated patients and families on available community resources, facilitating access to necessary support services.
Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
Infusion Nurse. Home Health
Advocate at Home
10.2011 - 10.2022
Advanced knowledge base through regular attendance at continuing education seminars related to infusion nursing practice standards and emerging treatment options.
Reduced complications by closely monitoring patients for adverse reactions during infusion therapy sessions.
Enhanced patient comfort by providing compassionate care and administering medications through IV infusion.
Ensured safety by adhering to infection control protocols and handling hazardous materials according to regulatory guidelines.
Managed complex infusion cases involving multiple medications simultaneously, ensuring proper dosing, compatibility, and timing to maximize treatment effectiveness.
Promoted continuity of care by working closely with physicians to update treatment plans based on changes in patient condition or response to therapy.
Educated patients on proper nutrition and medication side effects.
Improved patient outcomes with timely assessment, intervention, and documentation of vital signs and symptoms.
Educated patient, family or caretaker about post discharge care procedures to facilitate care continuum.
Supported optimal vascular access device function by assessing patency regularly and troubleshooting issues promptly when identified.
Cultivated strong relationships with patients and their caregivers by providing empathetic support, education on self-care strategies, and addressing concerns throughout the course of treatment.
Preserved high levels of professionalism while managing stressful situations involving critically ill patients requiring urgent interventions during infusions.
Facilitated positive patient experiences through effective communication and education on medication side effects and post-treatment care.
Recorded details regarding therapies to keep patient charts updated.